Job Overview
This position is responsible for supervision of a specific department or function within the station. May also be responsible for daily supervision of a shift.
What will you enjoy doing (duties/tasks)
- Supervise department or shift activities to ensure effective customer service
- Oversee daily activities of cartage drivers and ground handlers
- Research and resolve customer problems and complaints on domestic and cartage issues
- Assist in identifying and improving service and operations related issues in a station
- Assist in auditing and researching service performance issues and develop recommendations for improvements
- May perform accounting tasks such as trade payables and petty cash
- Maintain the security of freight in accordance with policy and procedure
- Ensure a safe working environment through consistent practice of safety programs and procedures
- Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives
- Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Act as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develop and administer budgets, schedules, and performance requirements.
- Accountability - Manage through subordinate supervisors or professionals the coordination of the activities for functional area with responsibility for results in terms of costs, methods, and employees.
- Impact of Decisions - Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
- Working Relationships - Frequently interact with subordinates, customers, and/or functional peer managers. May interact with senior management. Interactions normally involve matters between functional areas, other company divisions or units, or customers.
- Scope - Receive assignments in the form of objectives and establishes goals to meet objectives. Provide guidance to subordinates to achieve goals in accordance with established policies. Work is reviewed and measured based on meeting objectives and schedules. Establishes and recommends changes to policies which effect subordinate organization(s).
What you need to succeed (Qualifications, experience, skills, attributes)
- This is a lead position.
- Generally, prefer 6+ years of experience.
- Good interpersonal skills required.
- Knowledge of Word and Excel.
- Knowledge of general freight forwarding terms and standards.
- Knowledge of U.S. Customs Regulations and Harmonized Tariff Schedule.
- Basic knowledge of accounting functions and relative information retrieval.
- High school diploma or equivalent required.
Why You’ll Love DB Schenker:
- We offer a competitive compensation package that includes a base salary ranging from $74,436-$93,044 yearly, and a comprehensive benefits package.
- Our benefits package includes paid time off and paid sick time in the first year, health insurance, a 401(k) plan, disability insurance, and more as described in our benefits guide. Actual compensation will be based on factors such as experience, skills, qualifications, performance, geography, and internal equity. Benefits may be subject to waiting periods and other terms and conditions.
- Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
- Career Advancement. We’re strong believers in continual training and development for our people. After all, your success is our success
- Your Safety is important to us, so we will provide protective gear
- Health Advocacy support for you and your family
- Employee discounts
- 401(k) option
- How to Get Started
- You can begin by applying above or visit us at https://dbschenker.com/global/careers
- Stay Connected With Us
- Twitter: @DBSchenkerUSA
Linkedin: https://www.linkedin.com/company/dbschenker/ - Facebook: @DBSchenkerAmericas
- Visit our Blog: https://www.nowthatslogistics.com
Benefits:
Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Direct Deposit
We offer direct deposit to all employees.
Holidays
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.