Senior Manager - Contract Logistics/SCM, Operations (Alps)

Key Responsibilities

• Oversee daily warehouse operations, including inbound, outbound, inventory control, and value-added services.
• Ensure accuracy and efficiency in order fulfillment, inventory transactions, and material handling.
• Monitor KPIs and service levels to drive performance and meet customer expectations.
• Implement and enforce SOPs to maintain high standards of safety, quality, and productivity.
• Develop and execute short- and long-term operational strategies to support business objectives.
• Lead resource and capacity planning to optimize workforce and equipment utilization.
• Identify and execute cost-saving opportunities through process improvements and automation.
• Support business continuity planning, risk mitigation, and operational scalability.
• Serve as a key liaison between operations and other functions such as supply chain, planning, customer service, IT, and finance.
• Work closely with internal and external stakeholders to address operational issues, improve service delivery, and support business initiatives.
• Partner with external vendors, logistics providers, and clients to manage expectations and ensure smooth coordination.

• Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of warehouse operations experience, with at least 2 years in an Executive or Managerial role.
• Strong knowledge of warehouse management systems (WMS) and hands-on experience with EDI/API setup with clients.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and make quick, effective decisions under pressure.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office applications, especially Excel.

At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.