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Customs services

DB Schenker experts will deal with custom procedures of your goods.

The procedures handled: 

  • customs clearance in import and export
  • transit customs clearance
  • temporary customs clearance
  • opening and closing of ATA carnets
  • filling TIR carnets (carnet’s opening only on the occasion of 100% revision) and filling in consignment notes

Documents authorising DB Schenker to initiate actions on the client’s behalf before the customs office:

  • the authorisation given to AC Schenker Sp. z o.o., bearing stamp and authorised person’s signature, in accordance with the register
  • the statement on assignment of the statistical number: REGON – original for presentation or notarised copy
  • true copy of the Commercial Register or the Statement on entry in the business register - original for presentation or notarised copy (the Customs Office accepts documents not older than 3 months)
  • the statement on assignment of the tax identification number: NIP – original for presentation or notarised copy

DB Schenker has AEO F status which confirms the safety and efficiency of its supply chain in the international goods' exchange. 

Main benefits from AEO F certificate to customers:

  • undisturbed flow of goods thanks to the less physical and document control and priority in the customs office
  • shorter time of customs clearance thanks to priority of DB Schenker customer's cargo
  • cost reduction thanks to the possibility of customs control in a chosen location
  • precise planning and premium information thanks to the possibility of being informed earlier about shipoments that will be controlled

Make use of the possibilities that AEO F certificate gives you in cooperation with DB Schenker.

Comprehensive handling of the monthly submission of INTRASTAT statistical declarations filed by exporters and importers.


Proposed comprehensive handling of statistical declarations by DB Schenker:

  • acceptance and subject-matter control of the documentation required in order to make the INTRASTAT statistical declaration
  • tariffs and preparation of the declaration
  • filing the declaration in the electronic form with the relevant customs office
  • providing the client with the service completion report

Benefits for customers:

  • cooperation with professional customs agents
  • established information and contact channels with the customs office
  • transferring the responsibility for timeliness and correct data contents to DB Schenker
  • data security
  • full control over the service’s provision and reliability of the service provided by receiving the monthly service completion report
  • the possibility of reporting for VAT purposes of the trade in goods on a monthly or quarterly basis
  • regularising the contacts in respect of statistical declarations with one operator
  • a larger influence on prices and a standardised price list for services provided
  • for information on the terms and condition of services’ provision contact the nearest Client Service Department


In order to use the service one has to fill in the authorisation form and send it to the relevant branch of DB Schenker.

DB Schenker as a logistic operator acts within the Community Transit Procedure by the electronic system of transit operations' control called NCTS.

This is an electronic reflection on the transit operation carried out pursuant to the community transit provisions. It 

enables to exchange information on the transit operation in real time by means of electronic messages, eliminating the previous way of exchanging data in paper documents. Every transit operation is processed by the system and may be monitored at any stage of the procedure – from submitting the customs declaration to closing the transit operation. Information on data introduced into NTCS may be obtained by displaying the declaration after entering Movement Reference Number (MRN), which is an ID number of the transit operation.

NTCS was implemented with a view to ensuring complete computerisation of transit operations at all stages of its implementation in customs offices.

Advantages of NCTS:

  • the system is a tool facilitating the adoption of common and community transit procedures in goods' trading by the companies
  • saves time and costs of the operations and enables efficient management of the security held by the company
  • from the point of view of the customs administration, the system enables closer supervision of the transit operation course and detection of irregularities

The system connects a network of customs agencies within the entire territory of Poland. It is used by customs officers while processing the customs declaration and monitoring the transit operation, and the companies while filing the customs declaration, annulling, submitting security (guarantee), releasing goods for transit, completing transit information in the target office and closing operations in the dispatch office.

The system's architecture is based on customer/server structure, composed of the central hub for system management and administration in Poland, located in Łódź, as well as of network of users – customs officers. User interface is installed solely in customs agencies while the companies wishing to communicate with NCTS use commercial software developed basing on XML specifications provided by customs administration. The communication of the Polish system section with systems in other countries and with the centre in Brussels is possible thanks to the gateway (euro gateway) installed in Warsaw, while messages addressed to foreign customs offices are transmitted over the Paneuropean Common Communication Network (CCN/CSI)

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