Find exactly what you are looking for

  • Select your location and language

  • Truck on the road

    Customs Declaration System (CDS)

    HMRC will withdraw its existing Customs Handling of Import and Export Freight (CHIEF) system on 30th September 2022. The CHIEF system will be replaced in full by the Customs Declaration Service (CDS) for all import entries on this date.

    Who does it affect?

    What do you need to do now?

    1. Register for a Government Gateway Account
    2. Register for CDS
    3. Complete CDS Direct Debit Instruction for deferment accounts
    4. Authorise DB Schenker to use your deferment account in CDS
    5. Inform DB Schenker once you have authorised us to use your deferment number via CDS and/or your new customs authorisation numbers via the customer data request form.

    We would advise all UK Importers to follow steps 1 and 2 irrespective of whether you have a deferment account and/or special authorisations from HMRC.

    How can we help?

    Please see the Guidance Notes from the Downloads section on how to complete the above. By sending the attached Data Request Form back to us, you will be confirming that DB Schenker can use your deferment account and/or your new customs authorisation numbers. By providing the data on the attached form, your imports will be serviced without interruption.

    We hope you find this guide useful in assisting you with migration to CDS.

    Useful links and information:

    For assistance with your deferment account or the CDS financials dashboard

    Useful video links & instructions from HMRC:


    • Your DB Schenker account number will be shown on any invoice we have raised to you on the top right section entitled ‘account number’

    • We would advise you to check with your finance and/or trade compliance teams who should be aware of the change and the potential implications to your business. Further information about CDS can be found in the useful links and information section.

    • When you send the data request form to the email address given you will get an auto response confirming that your email has been received.

    • Please contact your HMRC approvals office (your usual CHIEF authorisation should help you identify this).

    • For the deferment authorisation, DB Schenker’s EORI number for Air, Land and Sea customers is GB656921313000.

    Consent to use Cookies and collect data

    We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

    You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.