Solution Development Fundamentally ensuring the execution of the Solution Design workstream with steps and deliverables as defined in detail within Business Unit SOP - Contract Logistics Delivery Method (CLDM) and as summarised here.
- Adopt and effectively deploy Solution Standards, Processes, Tools and Templates aligned to Global/Regional SD Initiatives to enable and support efficiencies in Solution Design across APAC to
- Establish optimal Solution Concept in alignment with the customers’ needs and operating characteristics and to our established Core Products standards and Best Practices.
- Clearly articulate the key components of the Supply Chain in scope and present material flow to enable logical design decisions.
- Ensure the efficiency of data analysis and interpretation of customer’s data to recommend suitable storage system(s), material handling equipment (MHE), processes and resources.
- Collaborate with GREM team to identify the most suitable & efficient warehouses, and design layout based on customer business requirements utilising the software provided.
- Conduct necessary reviews including peer reviews, operations reviews as well as supporting deal reviews for validations/challenges of key cost/risk drivers within the response and solution modelling against the projects’ requirements in order to drive optimum offerings in accordance to customers’ expectations.
- Enable to deliver high end solutions from improved awareness and understanding of innovative concepts utilising the latest available and accepted technology (including automation, robotics).
- Work within a Standard Work Framework for Solution Design APAC, to ensure efficient solution design process and aligned to the key steps and milestones represented in CLDM.
- Leverage the usage of high standards for Solution Design collaterals, including but not limited to proposal documents and templates, operational benchmarking cases for target verticals and customers as well as additional supporting information relevant to support the articulation of the Solution Design content to ensure company is effectively represented in proposals and engagements.
- Involve and work out with internal teams including but not limited to those responsible for Commercial Management (Business Development & Customer Management), Innovation & Automation, Operations Excellence to deliver engagement programs for the SD community, ensuring they are kept up to date with the latest and relevant technology trends, innovation, and automation as well as dissemination of vital lessons learnt from implementations to ensure Continuous Improvement. Commercial & Pricing Work in partnership with internal teams during Tender Management phase to develop cost competitive and viable solutions to ensure profitability and/or the recovery of all project and operation costs.
- Determine and compare costings required for the proposed solution via key personnel/team within country organization, existing vendor contacts and/or direct sourcing.
- Drive collaboration through Solution Peer Reviews including validation/challenge of the key cost drivers within the response and solution modelling against the project requirements in order to drive optimum selling rates in accordance to customer pricing template.
- Ensure projected revenue in the cost models meet the targeted MIRR (Modified Internal Rate of Return) and EBIT (Earnings Before Interest and Tax).
- Validate and review cost models with key stakeholders based on design assumptions and proposed terms and conditions and advise them on the potential business risk.
- Support the financial justifications and investment Applications process (IA) for new business awards to obtain the relevant level of approval.
- Support the Sales and BD team in the development of negotiation strategy, Win Plan and value proposition with supporting assessments and calculations. Coaching & Training Participate and support the SD Leader and Advanced SD to improve the competency of the internal teams within the region through various means of knowledge sharing. This includes
- Being an ambassador of the Solution Design steps within CLDM, inclusive of all associated tools, templates, standards, and processes and to guide new SD peers/buddies as necessary to ensure awareness and compliance.
- Supporting to adopt and participate training programs in the areas of solution design to designated SD Team as required with necessary materials and tools based on training needs.
- Adopting a systematic process approach to drive advancement of SD resources including the establishment of Individual Development Plan (IDP) for self and clearly identifying personal development initiatives and alignment to business needs.
Educational Background:
Bachelor’s degree in Logistics and Supply Chain, Industrial Engineering, Business Management, or a relevant technical field
Industry Experience:
More than 3 years of relevant experience in the logistics and supply chain industry
Preferred experience in 3PL, 4PL, and LLP environments
Industry exposure in Electronics/Semiconductor, Healthcare, Consumer/Retail (including eCommerce), Automotive, and Industrial sectors
Warehouse & Supply Chain Design:
Experience in modern warehouse and distribution operations
Familiarity with automation, robotics, and digitalization in warehousing
Strong knowledge of warehouse solution design and ability to develop operationally feasible solutions to meet customer requirements
Technical & Analytical Skills:
Practical experience with AutoCAD
Experience with supply chain design tools such as CLASS, SketchUp, or similar is a plus
Strong analytical skills and a solid understanding of commercial and technical aspects of Contract Logistics
Software Proficiency:
Advanced Microsoft Office skills (Excel – VBA, VLOOKUP, PivotTables; PowerPoint)
Knowledge of Microsoft 365 apps such as Visio, Stream, and Power BI is a plus
Communication & Interpersonal Skills:
Good command of spoken and written English
Proficiency in other Asian or European languages is an advantage
Strong presentation and persuasive skills when proposing solutions to customers
Personal Attributes:
Self-starter with a positive attitude and strong problem-solving abilities
Able to work independently with minimal supervision
Hands-on, adaptable, and able to multitask under time pressure
Other Requirements:
Willingness to travel overseas on a project basis