Direct Freight

We handle all formalities for you so that you can concentrate on your business. We will handle customs clearance provided that all documents, certificates, and information required for customs clearance are available from you.

Time window pick-up / delivery: 
We pick-up and/or deliver either in the morning (9 am to noon) or afternoon (1 pm to 4 pm). Fast, convenient, and 100% reliable. You define the time slot for pick-up / delivery.

Fix day pick-up / delivery: 
There is also a Fix day pick-up and/or delivery where you can specify the pick-up and delivery date. 

Pre-notice: We inform the sender and/or recipient regarding the day the shipment will be collected and/or delivered (telephone or e-mail; provision of contact details assumed).

Proof of Delivery (POD): Provision of the original proof of delivery, in original or scan, depending on the given customer agreement.

Our expedition insurance provides maximum protection for your direct freight shipment from pick-up to delivery. For more security and peace of mind. It is your protection against all risks of physical loss or damage to goods due to external causes during transport – subject to the agreement of the AXA XL insurer.

Due to the risk for people and the environment, dangerous cargo cannot be treated like general cargo. It requires special handling and the workforce involved needs additional qualifications. Whichever of the land transport product portfolio (cross-border) you choose, you may always ask for special agreements from the respective branch office.

With DB SCHENKER part load and DB SCHENKER full load there are no general restrictions in place. In any case, customers may always ask their responsible branch office for special agreements.

Due to rising traffic volumes, timely delivery and pick up is becoming increasingly difficult in metropolitan areas. This leads to unavoidable cost increases. The situation is particular critical in the metropolitan areas of some major European cities (e.g. Paris, London, Rome). City administrations have increasingly regulated access to urban areas. In addition, vehicle bans frequently lead to further major restrictions. For some time now, these measures have led to increased expenditure and unavoidable cost increases for the delivery and collection of your consignments in the major cities affected. 
We are therefore obligated to charge a special surcharge for deliveries and pick-ups to affected major European cities.

City Surcharge Read more

Since the Swiss National Bank SNB abolished the minimum exchange rate of CHF 1.20 per euro in January 2015, the euro (EUR) to Swiss franc (CHF) exchange rate has been subject to considerable fluctuations. This represents an increasingly incalculable cost factor with regard to the services provided by DB Schenker in Switzerland. These currency costs, over which we have no control, must be compensated for by means of a variable currency surcharge.

Currency Surcharge Switzerland – Monthly Floating Read more

Costs for petrol and diesel are becoming more and more subject to immense variabilities and thus they constitute an incalculable cost factor. At Schenker Deutschland AG fuel costs continue to constitute about 12 percent of the total haulage costs for general cargo/network transports. The percentage for part and complete loads is significantly higher.

Diesel Floating Read more

Find out about ICS2 (Import Control System 2) and the ongoing requirements of ENS (Entry Summary Declaration – Great Britain) for goods imported into Great Britain.

ENS/ICS2 Great Britain Read more

The toll is an obligatory charge for the use of certain traffic structures such as freeways, federal highways, bridges and tunnels, which is applied in many countries. In some European city centers, a city toll is charged upon entry or access to environmental zones is subject to a fee.

Toll Read more

By deploying additional manpower and vehicles, DB Schenker maintains the necessary capacity to respond flexibly to fluctuating shipment volumes. The primary objective is to ensure consistently high delivery quality, even during peak periods such as spring or fall. Partially some of the additional expense incurred during peak periods are charged in form of a seasonal surcharge. The current periods for applying the season surcharge can be found in the attached calendar.

2024

2025