We are looking for a Carrier Cooperation Consultant with Spanish and/or Portuguese & Polish language skills who will join our Carrier Management Support Center, responsible for carrier accounts administration, user support and data maintenance within Drive4Schenker – a digital platform enabling collaboration with over 74,000 registered carriers, and dispatchers from more than 400 branches.

Tasks:

Approval of carrier documents (check if a Carrier can work with Schenker) incl. country specific requirements in local European language
Check for fraud attempts on documents
Check the identity of a carrier user
Operational data maintenance
Performing proactive actions to get carrier documents
Carrier acquisition and onboarding
Collaboration with CM Network and local Schenker branches
Supporting Schenker Land Transport additional projects and initiatives (Carrier Evaluations, Fast Payment / Fuel Program; Carrier Tendering etc.)
User Management of internal Land Transport systems
Solving support tickets regarding Land Transport systems
Basic troubleshooting of incidents and escalating technical problems to SSC Coordinators
Translations (tenders, communication content, special initiatives etc.)

Our requirements:

Professional proficiency in Spanish and/or Portuguese and Polish (C1 at least)
Fluency in English
Knowledge of basic MS Excel functions
Strong interpersonal skills
Open to work in a hybrid mode
Business knowledge on the basic level

Nice to have:

Customer care or logistics industry experience
Proficiency in any other language (especially Dutch) is a big plus

Benefits:

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Medical healthcare package

Private medical healthcare offers various packages for you and your family.

Sport Card

Sport card gives you free access or discounts to many sport objects.

Life insurance

Life insurance for you and your family members.

Holiday Bonus

If you take a two week continuous holiday, you can apply for the special bonus.

Pension Program (PPE)

PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

Annual Bonus

Depending on company results we offer you annual bonus.

Language Courses

We offer you a possibility to improve your language skills.

At Schenker Technology Center Warsaw Sp. z o.o., you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

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