The protection of your personal data is important to you - and for us as well.
Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection.
Schenker AG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact:
All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.
If you register for one of our newsletter, the following required information is collected: Salutation, first name, last name, E-Mail address, industry you are working in.
In this case, we may use your e-mail address for promotional purposes.
If you sign up for our newsletter “logistics NewsFeed”, we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection. You can deregister from the newsletter at any time under unsubscribe "logistics NewsFeed" or by clicking the deregister link at the end of your newsletter.
If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.
To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.
To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.
For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures, for example, if you ask about our products or services.
If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.
If you click on a link to an external page, you will move outside the pages of dbschenker.com. Schenker AG is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.
Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).
The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.
For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.
External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.
Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.
Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.
You can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. You can change your browser settings as follows:
Mozilla Firefox Privacy and Security Extensions
Mozilla Firefox Do-not-track
We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired.
Saves user session information
as long as the session is active, max 10 hours
Identifys user and tracks analytics data (anonymized)
Used to distinguish users
Used to distinguish users
Used to throttle request rate
Save user session information
Max 7 days
Save user session information
Max 7 days
This website uses Adobe Analytics, a web analysis service from Adobe Systems Software Ireland Limited (Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland). By using this analysis service, we aim to ensure that our website is designed to meet the requirements and is continually being optimized. We also use the analysis service to statistically record the use of our website which we evaluate in order to optimize our content.
The information generated by the cookie is transferred to and stored on an Adobe server in the European Union. Prior to this, since a procedure for anonymizing your IP address is activated on this website, your IP address will be shortened. Adobe will use this information in order to evaluate for us your use of the website, to compile reports on website activities and to carry out additional services, on our behalf, relating to use of the website and the internet. This enables us to assess how often different sections and texts on our web pages are read, and whether or not our website design influences the extent of website usage. The statistics obtained enable us to improve our content and make it more interesting for you as a user.
Adobe shares this information with us exclusively as aggregate data showing general site usage. This data has no personal content and cannot be traced back to an individual.
Our service providers are contractually obliged to handle your data in accordance with privacy requirements.
The legal basis for the use of Adobe Analytics is Art. 6(1)(f) GDPR.
You can opt out of the creation of pseudonymized user profiles at any time. There are several ways of doing this:
1.) You can opt out Adobe Analytics by clicking the following link to place the deactivation cookie in your browser:
Click here to opt-out from Adobe Analytics
2.) You can also prevent storage of the cookies used for creating profiles by setting your browser software accordingly.
Please note: if you delete the cookies on your device, the opt-out cookie will also be deleted so you will need to reactivate your opt-out.
We use the Matomo analysis service on our website. Small text files (cookies) store data about how you use our website, including your IP address. These data are anonymized and stored by us. If you do not wish to agree to the analysis of your use of our website, you can change your browser settings at any time to prevent cookies from being used. In this case, however, it may be the case that not all functions can be used.
dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.
The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.
Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.
The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html
dbschenker.com embeds Google Maps. If you give your consent, in addition to log data, your IP address is transmitted to the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
On the site https://policies.google.com/technologies/product-privacy?hl=en&gl=en you can make settings for your privacy.
Updated: March 19th, 2020