Find exactly what you are looking for

  • Select your location and language

  • Do you want compensation for your shipment

    We follow the quality policy in accordance with the quality standard ISO 9001:2015 according to which our goal is to provide transport services within the agreed time in a proper manner. However once in a while the shipment might get hit during the transportation.

    If the goods you have received have been damaged during transport and the damage is externally noticeable, a note must be made in the waybill or delivery note upon receipt of the consignment. If the damage was not externally noticeable, a written complaint must be made to the carrier within the time limits set for the mode of transport. 

    If the shipment has been insured please contact your insurer. If the shipment has not been insured address the claim to the carrier. Above all, examine the damage and try to prevent further damage. At the same time, think about how the damage can be repaired. Book an opportunity for the carrier or insurance company to inspect the damaged goods. 

    Read more about complaints and claims

    Transport damage

    Consent to use Cookies and collect data

    We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

    You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.