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Contact information

Schenker Oy
VAT-number FI01242394
Telephone +358 10 520 00 (8.00–16.30)
Address
PO Box 29, FI-01531 Vantaa, Finland
Tikkurilantie 147, FI-01530 Vantaa, Finland
 

Nationwide service telephone numbers and email addresses: 

Sales

Please note, your request for a price requires a VAT number.

Land Transport
myynti@dbschenker.com
+358 10 520 01
 
Air and Ocean Freight
airoceansales.hel@dbschenker.com
+358 10 520 4280
 


Customer Service

asiakaspalvelu@dbschenker.com

Land Transport
Shipment and service inquiries
Collection Point
Transport bookings
– export
– import
– domestic


+358 10 520 06
+358 10 520 05

+358 10 520 02
+358 10 520 4646
+358 10 520 03

Home Delivery  
(to the nearest delivery truck)
+358 10 520 09  
Air Freight
– Export (airexport.hel@dbschenker.com)
– Import (airimport.hel@dbschenker.com)


+358 10 520 4281
+358 10 520 4282

Ocean Freight
– Export (oceanexport.hel@dbschenker.com)
– Import (oceanimport.hel@dbschenker.com)

+358 10 520 4283
+358 10 520 4284
Fairs and events
events.hel@dbschenker.com

+358 10 520 4285
Contract Logistics  +358 10 520 00*  
eServices, User support
nettipalvelut@dbschenker.com
Invoicing
laskutus@dbschenker.com



The call fee to customer service number starting with 010 is 0.0835 €/call + 0.1669 €/min (incl. tax).

eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in.

Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.