Order to Cash Team Lead
- Localisation
-
Taguig, NCR (National Capital Region), Philippines
- Career Level
- Diplômés | Travailleur qualifié | Professionnel académique
- Type d'emploi, Type de travail
- Temps plein
- Date de publication
- , 401332
- Conducting customer follow-ups and internal follow-ups for escalated accounts/customers
- Conducting calls/send emails for payment prior escalation
Team Management
- Overseeing the day-to-day activities of the accounts receivable team
- Assigning workloads and tasks to team members, prioritizing and scheduling work
- Setting targets and goals for the team to achieve, monitoring performance, and providing feedback
- Conducting regular performance evaluations and ensuring team members receive necessary training
Accounting and Reporting Oversight
- Managing and maintaining the accounts receivable system, ensuring accuracy and completeness of records
- Generating and issuing invoices to customers accurately and in a timely manner
- Reconciling and monitoring customer accounts, ensuring timely receipt of payments
- Investigating and resolving any disputes or issues related to customer payments
Process Improvement and Implementation
- Continuously monitoring and improving accounts receivable procedures, processes, and systems
- Developing and implementing policies and procedures for the accounts receivable function
- Identifying opportunities for process automation or improvement and recommending solutions
- Collaborating with other teams to ensure smooth integration of accounts receivable processes with other functions
Stakeholder Management
- Building and maintaining strong relationships with customers and other stakeholders
- Communicating effectively with internal and external stakeholders regarding accounts receivable issues and processes
- Managing and resolving any disputes or issues related to customer payments or accounts
- Providing timely and accurate reports to stakeholders on accounts receivable performance.
- Bachelor’s degree in Economics, or Business Administration with major in Accounting
- 5+ years’ experience in Accounts Receivable
- Proven experience in supervising a team within Accounts Receivable processes in a complex and international business environment
- Proven knowledge of finance and accounting processes and process improvements with a solid end-to-end process understanding.
- High-Proficient Excel skills and experience with SAP
- Must be fluent in English (both written and spoken).
- Self-disciplined with ability to work independently and under stress and pressure.
- Target and result driven.
- Energetic and driven with a real hands-on approach to the job.
- Open minded and charismatic.
- International experience and intercultural view.
- Ability to adapt to new culture and people.
Avantages:
Professional Development
We're strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Mobile/Communication Allowance
We offer a monthly allowance for business-related communication needs through reimbursement.
Medicine Reimbursement
We offer an annual reimbursement for medicine and optical needs.
Transportation Allowance
We offer monthly transportation cash assistance.
Uniform & Clothing Allowance
We offer a non-taxable monthly cash assistance for the employee's basic needs such as clothing.
Laundry Allowance
We offer a non-taxable monthly laundry cash assistance.
Rice Allowance
We offer monthly rice allowance
Vacation Leave
We offer paid Vacation Leave
Sick Leave
We offer paid Sick Leave
Emergency Leave
We offer paid Emergency Leave of 3 days based on acceptable exigencies.
Birthday Leave
We offer paid Birthday Leave to be availed on the employees'birth month.
Bereavement Leave
We offer paid Bereavement Leave of 3 days for the death an immediate family member.
Birthday Gift
We offer Birthday Gift for employees to be given during their birth month.
Christmas Gift Certificate
We offer Gift check to be given every December.
Maternity Benefit for Female Employees
We offer reimbursement of hospital bills with maximum amount of Php20,000 for normal delivery and Php30,000 for miscarriage and legal abortion provided that medical procedures are performed.