Customer Solutions

The supply chain is increasingly being used to drive differentiation and competitive advantage among global businesses. For our customers, this means a need for a strong operational delivery, a visible supply chain, and a trusted partner who can consult on the entire process. That’s where DB SCHENKERocs (Ocean Customer Solutions) comes in.

This value-added service gives our customers an edge. We identify new opportunities in your supply chain by combining:

supply chain visibility
consistent and strong operational delivery
a consultative approach.

With more than 140 years in the logistics and transportation industry, our experience enables us to recommend operational, tactical, and strategic business enhancements in areas such as:

your physical supply chain
supply chain visibility
cash-to-cash management
stock management
product availability
lead-time management.

DB SCHENKERocs offers the following services:

Integrated Cargo Management (ICM): On-demand, end–to-end visibility at purchase order, shipment, or container levels
Supply Chain Consulting: Structured analytical and consultative approach to unlocking value in the supply chain
Best Practice Deployment: Capacity to turn “identified” value into “delivered” and “quantified” value
Value-Added Services: Low cost, tailored solutions that focused on supply chain efficiency
New Product Development: Solutions innovation built around the specific needs of your business

Benefits

Utilising our in-house expertise and infrastructure, we work with our customers to offer innovation and to unlock value in their supply chain.
Our solutions are tailored to the specific needs of our customers – value is rapidly achieved and sustained

Related Products

Ocean Freight

Full Container Load (FCL)

With DB SCHENKERcomplete, we offer a flexible FCL delivery product that's customized to fit into your supply chain however it best suits your business needs.

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Ocean Freight

Less-than-container Load (LCL)

Our global LCL network makes managing your ocean freight easier than ever. With quality service and state-of-the-art tech, we're a leader in LCL delivery.

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Ocean Freight

Intermodal Solutions

Get the timeliness of air freight and the cost-effectiveness of ocean freight with DB SCHENKERskybridge — a logistics product that combines the best of both.

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Special Products

Sensor Technology (Smartbox)

The DB SCHENKERsmartbox family creates synergy in your supply chain by utilizing a well-established network of cooperating partners, making this service unique within all modes of freight forwarding transportation.

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Beverages

At DB Schenker, we understand the complexities of the beverage industry. We’ve been a trusted logistics partner for the beverage industry for years.

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Industry Solutions

Perishables & Reefers

Whether you need to transport your perishables by land, rail, sea, or air, DB Schenker has a specialized logistics solution for your business.

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Industry Solutions

Recyclables

Using secondary raw materials is a primary way to help reduce the carbon footprint, which is why we help optimize your supply chains.

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Industry Solutions

Semicon & Solar

At DB Schenker, we meet the demands of the semiconductor and solar industry by providing customized, flexible, and innovative logistics solutions.

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eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

Logistics automation at its best

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DB Schenker is now responsible for MediaMarkt Sweden's logistics for online sales and store deliveries from the Arlandastad logistics center near Stockholm.

Empowering global e-commerce

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DB Schenker provides its customers with access to over a hundred marketplaces globally by partnering with leading SaaS platform provider, ChannelAdvisor.

Inventing the digitized warehouse

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DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

DB Schenker Gamification Woman with V Glasses Stage

Learning by gaming: Virtual Reality as a boost for employee training

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Serious Gaming: In collaboration with the Fraunhofer Institute for Material Flow and Logistics DB Schenker has developed an employee training course as a VR digital game.

Exoskeletons

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DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

Supporting the Alpaca Industry in Peru

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Since the Inca Empire and dating back to 5000 B.C., the lives of alpacas have been preserved and extended by using their wool to create clothing and other materials. Found primarily in the Peruvian Andes, over four million alpacas are tended by thousands of Peruvians who are living far away from modern life.

Mobile Malaria Project

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The Mobile Malaria Project team, led by Dr. George Busby from the University of Oxford, has travelled over 7,500km with a modified Land Rover Discovery across Africa to exchange with local experts on the challenges in malaria control and to teach African scientists how to use the latest technology in this field.