- Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
- Ensure activities performed are adhere to ISO, GDPMDS, 5S standards.
- Lead a team of warehouse and admin personnel to ensure that services provided meet customer's requirements and expectations.
- Establish key performance indicators (KPIs) and monitoring to ensure program targets are met.
- Analyze performance and activity indicators to identify improvement opportunities.
- Control and manage purchases, headcount and overtime.
- Process mapping for new or changed business requirements.
- Drive for cost savings and productivity initiatives for customers.
- Identify and schedule training for warehouse and admin personnel.
- Ensure staff adhere to operational procedures.
- Possess bachelor’s degree in logistics or supply chain.
- Minimum 3 years of relevant experience in warehouse operations and customer service.
- Positive mindset, team player, and high desire for learning.
- Detail-oriented, analytical, and innovative.
- Adaptable to fast-moving work environment.
- Good knowledge in Warehouse Management System and hands-on experience with handling electronic devices such as RF scanner.
- Good knowledge in Microsoft Office Suite (e.g., Excel, PowerPoint, Access, VBA).
- Practical experience in using and creating operations dashboards (e.g., Power BI, Tableau).
- Excellent problem-solving skills and experience in resolving problems creatively.
- Willing to voice out opinions and share best practices to improve operation performance.
- Able to communicate effectively with all stakeholders.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.
To be considered for this position you must have valid rights to work and live in Singapore.