Znajdź dokładnie to, czego szukasz

  • Wybierz swoją lokalizację i język

    Lean and quality

    DB Schenker has an Integrated Quality, Environment and Work Safety Management System consistent with the following norms:

    • We run our business based on the sustainable development strategy. We build the Lean culture that supports continuous improvement and cultivation of joint responsibility in the supply chain. One of the key challenges in today's business is the improvement of the efficiency of undertaken actions. Our answer to this challenge is the construction of the Lean culture, i.e. involving all employees and business partners in the process of continuous improvement.

      The main goal of Lean culture we are building is elimination of waste. Every action that absorbs resources, takes time and does not add any value is a waste.

      We care about the safety and good organization of work. One of the tools supporting the Lean culture used in our organization is the Safety and 5S system. It is a set of 5 simple rules that streamline work organization. If used properly, the 5S rules result in the improvement of safety and efficiency in the workplace environment, reduction of waste, and prevention of mistakes.

    • The use of metrics for key processes taking part in the company allows to set objectives and assess the degree of their accomplishment, and also to observe on the basis of trends whether or not the actions initiated by us bring about the expected effects.

      Using a number of metrics we analyse, among other things, the timeliness, the level of errors and complaints, but also the satisfaction level of customers, suppliers and employees. The metrics used by DB Schenker are characterised by the “end-to-end” perception of processes or the perception of those with the customer’s eyes. In the case of timeliness, the process is analysed from the order to the completed delivery.

      The satisfaction surveys at DB Schenker comprise customers, suppliers and employees. The company uses in this respect the expertise of the best research companies and the methods used by the global market leaders.

    Consent to use Cookies and collect data

    We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

    You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.