Customer Service
Carrier Cooperation Consultant (Polish & other European language)
- Location
-
Poland
- Career Level
- Graduates | Professionals
- Employment Type, Work Type
- Full Time
- Publishing Date, ID-Nr.
- , 407953
We are looking for a Carrier Cooperation Consultant with Polish & other European language skills who will join our Carrier Management Support Center, responsible for carrier accounts administration, user support and data maintenance within Drive4Schenker - a digital platform enabling collaboration with almost 75,000 registered carriers, and dispatchers from more than 400 branches.
Responsibilities:
- Approval of carrier documents (check if a carrier can work with Schenker)
- Carrier acquisition and onboarding
- New carriers’ identity check
- Solving support tickets regarding our Drive4Schenker Portal or Carrier Management initiatives
- Communication with carriers from the Polish market and other European market (according to the language skills) and local DB Schenker branches
- Participation in other initiatives such as testing, translations
Requirements:
- Professional proficiency in Polish (native or C2)
- Professional proficiency in other European language (C1 at least)
- Professional proficiency in English (B2 at least)
- Knowledge of basic MS Excel functions
- Strong interpersonal skills
- Openness to a hybrid work arrangement (3 days per week in the Warsaw office)
Nice to have:
- Customer care or logistics industry experience
Benefits:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Medical healthcare package
Private medical healthcare offers various packages for you and your family.
Sport Card
Sport card gives you free access or discounts to many sport objects.
Life insurance
Life insurance for you and your family members.
Holiday Bonus
If you take a two week continuous holiday, you can apply for the special bonus.
Pension Program (PPE)
PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.
Annual Bonus
Depending on company results we offer you annual bonus.
Language Courses
We offer you a possibility to improve your language skills.
This role is currently part of DB SCHENKER, which is in the process of integrating with DSV. As part of this transformation, you’ll be contributing to the future of the world’s largest global logistics company.