Land Transport/Trucking
MY - Officer - Land Transport, Customer Service
- Location
-
Bukit Tengah, Penang, Malaysia
- Career Level
- Professionals
- Employment Type, Work Type
- Full Time
- Publishing Date, ID-Nr.
- , 402156
- Trucking planning accordance to approved vendor list and coordinatio of trucking activities.
- Acceptance of truck order and execute with vendors.
- Ensure on time pick-up delivery on all bookings.
- Proactive follow-up on each movement and raise escalation to internal and external customer on any incident.
- To submit daily/weekly/monthly report on time to customer.
- Ensure update in CTSI system and check status.
- Maintain Operations Standard as per set KPI.
- Coordinate day to day operation activities meet inter-department and customer's trucking requirements.
Bachelor’s Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field
1–3 years of experience in customer service, logistics, or transport operations
Knowledge of transportation regulations and safety compliance
Proficiency in MS Office (Excel, Word, Outlook) and logistics management software
Strong multitasking skills and a customer-oriented approach to handling inquiries efficiently
Ability to work under pressure in a fast-paced logistics environment
Benefits:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Total Rewards Package
DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Employee Insurance Benefits
We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).