Logistics Officer - Contract Logistics/SCM, Customer Service

1. Check the status of material requirements from customers and arrange shipment pick-up from the hub customer.
2. Prepare and generate daily and weekly inventory reports for customers.
3. Ensure daily receiving system updates within the goals set (KPI) by the customer.
4. Ensure daily receiving performance within the goals set (KPI) by the customer.
5. Check and ensure the receiving/outgoing documents' information against the physical receipt by operations.
6. Notify customers or suppliers of shipment discrepancies (e.g., damage, physical short incoming, PO number missing, late delivery, etc.) via email and follow up by phone.
7. Attend to customers' or suppliers' shipment discrepancies and coordinate with relevant parties when necessary.
8. Coordinate with customers on urgent/exception pulls and work with the operations team to deliver the goods as requested.
9. Ensure daily/weekly data collection to update KPIs and send the KPIs to customers and internal SCHENKER Management on a weekly and monthly basis.

• Minimum SPM/SPTM.
• Certification in Basic Supervision.
• Must be able to speak fluent Bahasa Malaysia and English.
• Must be able to write good Bahasa Malaysia and English.
• Good mathematical skills are required and computer literacy (Microsoft and Excel).
• Good interpersonal skills.

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Total Rewards Package

DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Employee Insurance Benefits

We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Malaysia