Avis de service général

Dear Valued Customer,

Please be advised that the container terminals at the New York and New Jersey Ports have been experiencing a significant surge in delays due to a rise in import volumes, inclement weather and overall labor shortages.

Below notice received from Hapag reflects steps APMT terminals are taking to alleviate the situation:

• Diverting vessels to other facilities within the Port of NY/NJ. Diversions are being considered through to the end of February 2019.
• Significant import rail volumes are being barged on a weekly basis from APM New York to Norfolk and loaded on the rail for on-carriage inland.
• No demurrage is being charged on import rail-boxes which are delayed.
• The ACL Service has left the terminal and is now calling at PNCT. It will not return to APM.
• Additional resources placed at MMR rail ramp/APMT Rail department to improve communication.
• Continued weekend gates.
• Additional labor has been hired and is currently being trained.
• Additional container handling equipment has been added.
• 6 of 8 RTG transferred from Pier 400 are now in service.
• 8 rental container handlers have arrived.
• 16 new purchase top handlers to arrive throughout Q1 and early Q2, first 2 due mid-February 2019.

As well, be advised that the turnaround time of empties as well as chassis could be affected due to the congestion at the terminals.

We appreciate your continued support as a valued customer and should you require any further information or clarification, please do not hesitate to contact your account manager or customer service representative.

Best Regards,

DB Schenker

Severe winter weather is impacting areas in the Northern and Midwest regions of the U.S. Contingency plans are in place and, as always, our priorities are the safety and well-being of our team members and minimizing the effects of potential storms on service.
 
Operations currently affected by closures are

• Chicago, Illinois

We have also been notified from various trucking partners of service suspensions and disruptions.  Freight moving in or through the Midwest, including ND, SD, WI, MI, IL, IN, NE, IA and MN may be impacted at this time.

Due to the evolving nature of the storm impact, some trucking terminals and ports have been or are scheduled to be closed, are already operating on a limited capacity, or are operating with limited services (such as freeze protection).
 
Additionally, freight moving into or out of impacted areas may be held in place if in the impacted areas or will be held outside of the impacted area until weather conditions improve causing delays.

DB Schenker will continue monitoring the current situation and will inform when normal operations resume.

Further updates will be provided, as available.  If specific shipment tracking information is required, please track your shipment at www.dbschenker.com/us or call +1(800) 225-5229 (5am PST to 5pm PST)

Up to date information on weather advisories can be found at the National Weather Service.

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(Miami, FL 01/04 - 10am) We would like to update our network partners and customers on current Office closures and impacted operations.

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