Logistics - Supervisor, Operations (Temp)

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations):

      Customer

• Ensures inventory integrity by timely and accurate receiving, picking, shipping, and inventory management. 
• Executes daily customer/vendor contract requirement and identify accessorial activity and ensures necessary documentation.
• Provides professional environment with relation to external customers such as drivers, dispatchers, customer representatives.
• Establishes, maintains and promotes high standards of customer service

      Associate

• Organizes and leads the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses efficiency of the associates’ work.
• Ensures the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for (i.e. MHE, scanners, printers, PC)
• Communicates and implements change as directed.
• Ensures Health and Safety compliance in accordance with company policies.
• Provides leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
• Supervision of all staff under your direct or indirect control.
• Ensures all resources are utilized efficiently.
• Continuously monitors the performance and activities of the shift operations through the use of KPI’s, with a primary focus on cost controls.
• Ensures company policies are communicated, applied and enforced (i.e. operational, safety, regulatory and administrative).

Process

• Plans, manages, adjusts the daily workload and staffing to minimize the unplanned overtime.
• Maximizes quality and productivity by understanding job standards for each function; evaluating performance variances in order to identify root cause and corrective action.
• Participates in the completion of workshop action plans, projects and best practices sharing /implementation.
• Collaborates with other sites to share in safety, processes and best practices initiatives.
• Administration duties as required to ensure daily KPI performance is achieved.

• Post-Secondary education preferred
• 1 - 2 years in a supervisory role 
• Union experience an asset
• Conflict Management skills are essential
• Ability to excel working in an extremely fast paced environment
• Strong planning and organization skills
• Excellent interpersonal and communication skills
• A high degree of initiative and the ability to work in a team environment are essential
• Excellent knowledge of general warehousing processes

Reporting to the Site Manager  and/or Operations Manager the successful candidate will be responsible for the effective operation of all assigned shift, warehouse activities including picking, shipping and receiving.