Deployment Phase Support
· Master Data Setup in TANGO Master Data and eQuotePro Master Data
· RCM Setup in TANGO RCM
· eQuotePro Access Validation
eQuotePro Data Quality
· Validating number of quote created per day by APAC countries
· Validating Quote Status against validity period
· Validating Quote Entry Issue for quote(s) that is/are near/over validity period
· Sharing outcome of above with countries involved
· Following up to close the gap with the countries involved
eQuotePro Support
· First line of escalation for inquiry for country before raise a ticket
Minimum Selling Rate Audit
· Validating MSR coverage for gaps in the shipment lanes
· Following up with countries to close the gaps
· Applicable for Main, Origin and Destination
Uploading of RCM Rates
· Supporting countries to align the rates to be uploaded to RCM
· Supporting countries to upload the rates into RCM
Other Tasks
· Contributes improvement ideas
· Manage relationship with stakeholders through regular engagement and handling of day-to-day transactions.
· Other task that the stakeholder will migrate in relation to Ocean Activities.
· Train new members and conduct process refresher/alignment training.
· Responsible for creating/updating standard process manuals (DTP) when required
· Participate actively on all required team meetings
· Performs other duties as assigned by direct superiors and managers
· Compliance with the work procedures & data privacy
· Daily Huddle board updates
Daily update of Productivity files
Primary Requirements
- Candidate must possess at least a Bachelor's/College Degree, any field.
- 0-2 years working experience
- Ocean Freight / Ocean Business Knowledge
- Proficient in Microsoft office specifically Excel and PowerPoint presentation
- Good communication and negotiation skills
- Problem solving ability
- Good analytical skills.
- God knowledge of Microsoft application
- Excellent written and spoken English language