Air Freight
SVP Airfreight, Greater China
- Location
- Shanghai, China
- Career Level
- Professionals
- Employment Type, Work Type
- Full time
- Publishing Date, ID-Nr.
- , 257890
Your tasks
* Financial/Commercial
o Primary responsibility for the budget of the China Air Freight organization as it relates to the results of the division
o Negotiation with preferred and non-preferred carriers in the framework of the DB Schenker defined corporate and regional carrier strategy
* Structural (at cluster and country level)
o Recruitment & selection of key position holders in alignment with regional management
o Sign-off on performance agreements for all direct and functional reports
o Control of staff performance and rewards.
* Responsible for all China Air Freight operations and adherence to guidelines and policies
* Responsible for delivery of budgeted volume and EBIT (before allocations) for the air freight operations
* Actively promote the growth of trade lane sales development with overseas partners
* Drive productivity through automation and process alignment/standardization
* Monitor and review airline performance management for continuous operations improvement
* Manage alternative process/flows to proactively support customers and business needs
* Define and manage Service Level Agreements
* Ensure optimum airline lift and space capacity utilization especially in preparation of peak season
* Support profit improvement objectives through continuous process improvement of air operations
* Study and implement industry best practices and market trends on operational and service excellence (both backend and frontend)
* Provide advice and operation support to the sales team for all air freight sales initiatives
* Responsible for strong interface with customers to provide optimal operation support and service quality
* Conduct regular communication sessions / meetings to promote teamwork and departments' overall effectiveness and efficiency.
* Conduct cross divisional communication sessions on customer service improvement plans.
* Act as an escalation channel for all operation matters impacting the department's performance and customer satisfaction
* Establish and manage supporting resource plans (including development of capital, human resource, operational and infrastructure plans) to enable delivery of business plan objectives.
* Onboarding of new key customers and support implementation of new business
Requirements
* Degree in Logistics, Freight Forwarding Administration, or related faculty
* 10+ years of experience in leading & managing an Ocean Freight product department in a similar sized company
* Strong interpersonal skills, ability to communicate and manage well at all levels of the organization both domestically and internationally
* Proven track record in a matrixed, multicultural organization
* Strategic thinker, yet able to translate strategy into deployable action plans
* Highly developed interpersonal communication, presentation and persuasive skills
* Very dynamic and can work effectively with different strata of the organization - from senior management to the employee level
* Strong analytical skills, business-savvy and at ease with data-driven decision-making
* Strong coaching skills and people developer
* Intercultural competence & sensitivity
* Good command of spoken and written English
* Ability to converse and write in Mandarin will be a strong advantage
* Position requires extensive travel
Benefits
Professional Development, Work-life Balance
Our offer
To manage all Air Freight related business across our Greater China organization. This is a matrix position, functionally reporting to the respective Regional Head of Air Freight, while disciplinary reporting to the CEO Greater China