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Our Quality Management System (Cargo iQ)

Logistics solutions can’t be developed in a vacuum in today’s global trading environment. Operating as a not-for-profit, Cargo iQ’s global membership is supported by IATA and comprises over more than 80 major airlines, freight forwarders, ground-handling agents, trucking companies, and IT solution providers

Working together, they measure:

  • 10 million airport-to-airport shipments annually
  • 6 million door-to-door shipments every year
  • 110 million total lines annually



  • Every shipment gets a plan, called a “route map”
  • Every route map has milestones or targets that the stakeholders involved have committed to achieve
  • Members receive alerts when milestones fail, enhancing ability to re-plan and/or recover
  • Detailed records are available for process analysis and improvement in the future

DB Schenker Air Freight Cargo IQ Graphic

FWB: Air Waybill data complete                    ARR: Consignment arrived
RCS: Consignment received from shipper and ready for carriage     RCF: Consignment received
DEP: Consignment departed    NFD: Consignee notified of arrival of consignment
  DLV: Consignment delivered to consignee



  • Customers can reliably plan for arrival of the shipment at destination
  • Deliver as promised against agreed measurable criteria
  • Customers benefit from pro-active notification
  • Quality reporting as per Cargo IQ quality standard
  • Possibility for a global “live” tracking & tracing tool to monitor statuses of their shipments
  • Corrective actions can be immediately initiated
  • During the flow of the shipment, the system ensures a constant verification plan vs. actual





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Master Operating Plan

Joining forces to develop solutions to solve real-world problems, Cargo iQ members created an air cargo shipment planning and performance monitoring Master Operating Plan (MOP) based on common business processes and milestones definitions. Other Cargo iQ projects include the Air Cargo Intelligence Hub, a self-service reporting platform for members, and the Audit and Certification scheme.
DB Schenker Air Freight Cargo IQ Worker

Delivery as Promised

Today, Cargo iQ members measure their “delivery as promised” performance based on a single, standard methodology across more than 800,000 shipments monthly. Committed to using objective, indisputable performance measures and results, Cargo iQ members’ single, shared version of the truth guarantees the delivery of high-quality air cargo services and products for shippers.

Our Air Freight Products

Air Freight

General Air Freight Products

With three air freight shipping solutions, DB SCHENKERjetcargo gives you the speed and reliability you need for your air cargo shipment.

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Air Freight

Charter Services

With our tailor-made solutions and vast experience of our procurement team, you can trust your charter service needs are in great hands.

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Air Freight

Intermodal Solutions

Get the timeliness of air freight and the cost-effectiveness of ocean freight with DB SCHENKERskybridge - a logistics product that combines the best of both.

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Air Freight

Flight Operations

Use DB Schenker’s track record of success to synchronize and optimize your supply chain by letting DB Schenker handle your transport needs.

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Air Freight

Intercontinental Supply Chain Solutions (ISC)

DB Schenker's Intercontinental Supply Chain Solutions (ISC) portfolio includes all of the products you need to optimize your global supply chain.

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Air Freight

Express Products

DB SCHENKERjetxpress is air freight in perfection and at pace. Scheduled connections to more than 120.000 destinations in 220 countries around the globe. You decide how fast we are. Place your trust in DB Schenker, in our planning and handling experience, in the DB Schenker network of worldwide corporate offices, and in our pool of first-class airlines combining maximum presence with optimum transport connections.

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Air Freight

Global Flight Network

Our Global Flight Network is designed to offer shippers the fastest, most reliable air cargo service to and from key global markets.

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Air Freight

Sustainable Air Freight

As an environmental pioneer, sustainability is at the core of how we do business – day in and day out, from city to city, country to country. Beyond delivering shipments and managing supply chains when and where needed, we aim to revolutionize the air freight industry by helping our customers and transportation partners manage their sustainability efforts as well.

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Air Freight

AirTrack

There are some products that you don’t want to let out of your sight. With AirTrack, it is as if you were riding along.

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Special Products

Visibility and Condition Monitoring

Formerly known as the DB SCHENKERsmartbox family, connect2track nowadays offers smart visibility solutions through DB Schenker’s own IoT platform.

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Visibility and Condition Monitoring

Formerly known as the DB SCHENKERsmartbox family, connect2track nowadays offers smart visibility solutions through DB Schenker’s own IoT platform.

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Industry-specific Solutions

As one of the leading providers of logistics solutions across the globe, DB Schenker has an immense portfolio of transport and contract logistics solutions that spans multiple industries. As such, we’re experts in identifying the challenges specific to your industry.

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Aerospace & Defense

The Aerospace & Defense industry requires innovative supply chain solutions for their unique demands and requirements.

DB Schenker Marine Parts Container Ship

Marine Parts

We find the fastest route for you to any port, from the factory gate directly to your vessel. Our services include order processing, procurement, inventory and project management, bidding and flexible shipping.

DB Schenker Electronic

Electronics

With multiparty platforms, we improve planning and collaboration within your supply chain to accelerate the flow of materials and finished products.

DB Schenker Short-term warehousing

Short-term warehousing

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The Coronavirus pandemic has hit global supply chains with full force. Due to changing consumer behavior, stranded shipping containers are piling up in seaports with goods that can no longer be sold due to changing consumer behavior. In addition, growing consumer demand for certain goods, for example in the food or health sector, has led to an increase in production. This has two consequences: Currently unsaleable items need to be stored temporarily and companies are having to build up safety stocks to avoid interruptions in supply.

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High-Speed Delivery of Medical Supplies

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Working with Porsche, DB Schenker, and Lufthansa Cargo, these German state governments are making sure three million face masks, 130,000 pairs of safety glasses, and 60,000 protective suits were delivered to the people who need them most.

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DB Schenker COVID-19 Response

Hundreds of thousands of test kits for Asia

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DB Schenker recently transported Coronavirus test kits on behalf of Korean pharmaceutical manufacturer SD Biosensor. The kits were transported by air freight to countries where the number of people infected with COVID-19 is particularly high, in order to quickly determine whether a person is infected or not. Despite the many flight cancellations, our Korean team was able to support SD Biosensor by shipping diagnostic kits to various destinations worldwide at short notice.

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DB Schenker Media Markt warehouse stage

Logistics automation at its best

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DB Schenker is now responsible for MediaMarkt Sweden's logistics for online sales and store deliveries from the Arlandastad logistics center near Stockholm.

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Man standing in front of a large battery

Maximum power for green mobility

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Transport, warehousing, recycling and other services along the supply chain require a high level of expertise in the proper and compliant handling of lithium batteries. This is where DB Schenker comes into play, supporting the industry with a dedicated service for battery logistics to cope with the logistical hurdles.

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DB Schenker Exoskeletons woman lifting

Exoskeletons

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DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

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DB Schenker Future Warehouse

Creating the warehouse of the future

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DB Schenker has successfully introduced smart glasses from Picavi and scanning gloves from ProGlove in order-picking operations in Germany, in order to increase warehouse efficiency.

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