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  • Air Freight

    Gateway Manager Air Freight

    Location
    Guangzhou Shi, Guangdong, China
    Career Level
    Management & Executives
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 222244

    Your tasks

    Accountabilities:

    Ø Lead team to reach the team goal and meet customer's satisfaction.

    Ø Implement the hub operation plans according to budgetary targets, service/ productivity standards and cost controls.

    Ø Co-ordinate with internal other department, in case solve the problem at the 1st available time.

    Ø Formulate internal KPI for measuring service performance and make corrective action plan to improve the service in consistent.

    Ø Efficiently and sufficiently coach staff via consistent on-job training to improve team productivity.

    Requirements

    Education:
    • College Degree or Equivalent
    Skills:
    • Develop Planning and Organization Skills
    • Negotiation and Interpersonal Skills
    • Creativity and Ability to Develop Novel Ideas and Solutions Skills
    • Effective, Analytical Problem Solving Skills and Decision Making Skills
    Experience /Knowledge
    • Over 5 years experience of air forwarding or related industry.
    • 3-5 years management experience in a service related role, preferably in the air forwarding industry.
    Competencies:
    • Customer Orientation
    • Decision Making
    • Market Focus
    • Negotiation
    • Planning & Organizing
    • Results Orientation
    • Building and leading team
    • Developing people
    • Teamwork
    • Influencing

    Our offer

    Essential Function:
    Reduce airfreight costs through proper space control, proper equalization and consolidation. Improve airfreight services through a better coordination with carriers and agents

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