Service & Aftermarket Logistics Services

Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste.

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns. We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

RMA (Return Material Authorization) Processing
Return parts verification
Returns inspection and disposition
Replacement and warranty check
Return to vendor
Asset recovering
Recycling.

Repair Services

Visual & Mechanical inspection
Screening
Technical inspection
Module replacement
Dismantling
Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

Just-In-Time delivery to supply maintenance programs for end customer
Time based service levels
Warehousing and value added services like kitting, technical inspection and repacking
Global stock transparency
Transport consolidation and optimization
Last mile delivery
Transport and logistic coordination by control centre concept

Hundreds of thousands of test kits for Asia

1/10

DB Schenker recently transported Coronavirus test kits on behalf of Korean pharmaceutical manufacturer SD Biosensor. The kits were transported by air freight to countries where the number of people infected with COVID-19 is particularly high, in order to quickly determine whether a person is infected or not. Despite the many flight cancellations, our Korean team was able to support SD Biosensor by shipping diagnostic kits to various destinations worldwide at short notice.

Medical supplies for the Philippines

2/10

Start of warehouse operations for a renowned American healthcare manufacturer - a remarkable achievement from our Contract Logistics team in the Philippines during the current Coronavirus outbreak.

High-Speed Delivery of Medical Supplies

3/10

Working with Porsche, DB Schenker, and Lufthansa Cargo, these German state governments are making sure three million face masks, 130,000 pairs of safety glasses, and 60,000 protective suits were delivered to the people who need them most.

Lautergold Disinfectants

4/10

Known for producing some of the finest spirits and liqueurs, Lautergold came up with a great idea: “If we can make schnapps,” the company’s owners said, “we can make disinfectants.”

DF Partner Disinfectants

5/10

DB Schenker distributes Anti-COVID priority shipments of disinfectants, offering free delivery directly to healthcare facilities, doctors, dentists, retirement homes and social services.

Short-term warehousing

6/10

The Coronavirus pandemic has hit global supply chains with full force. Due to changing consumer behavior, stranded shipping containers are piling up in seaports with goods that can no longer be sold due to changing consumer behavior. In addition, growing consumer demand for certain goods, for example in the food or health sector, has led to an increase in production. This has two consequences: Currently unsaleable items need to be stored temporarily and companies are having to build up safety stocks to avoid interruptions in supply.

Logistics automation at its best

7/10

DB Schenker is now responsible for MediaMarkt Sweden's logistics for online sales and store deliveries from the Arlandastad logistics center near Stockholm.

Inventing the digitized warehouse

8/10

DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

Exoskeletons

9/10

DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

Incoterms® 2020

10/10

The new Rules are effective January 1, 2020. Find out more about what's new? and what's changed?

eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

Service & Aftermarket Logistics

Benefits

Our Contract Logistics Products

Production Logistics

Fulfilment Logistics