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Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns. 

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste. 

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns.  We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

  • RMA (Return Material Authorization) Processing
  • Return parts verification
  • Returns inspection and disposition
  • Replacement and warranty check
  • Return to vendor
  • Asset recovering
  • Recycling. 

Repair Services

  • Visual & Mechanical inspection
  • Screening
  • Technical inspection
  • Module replacement
  • Dismantling
  • Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

  • Just-In-Time delivery to supply maintenance programs for end customer
  • Time based service levels
  • Warehousing and value added services like kitting, technical inspection and repacking
  • Global stock transparency
  • Transport consolidation and optimization
  • Last mile delivery
  • Transport and logistic coordination by control centre concept

Benefits

  • Full Range of Services: Combine with our contract and lead logistics to create the ultimate, integrated supply chain experience.
  • Reduced Inventory Holding Costs: though providing supply chain visibility and efficient inventory management
  • Increased velocity and reduced reverse chain costs

Our Contract Logistics Products

Productions Logistics Contract Logistics Products
Contract Logistics

Production Logistics

From procurement to manufacturing operations, DB Schenker's production logistics services can reduce costs and streamline your processes.

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Fullfilment Contract Logistics Products
Contract Logistics

Fulfilment Logistics

Bring the last leg of your supply chain to the next level with DB Schenker's Fulfillment Logistics services. Keep deliveries on-time & customers happy.

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Service and Aftermarket Contract Logistics Products
Contract Logistics

Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

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eCommerce Contract Logistics Products
Contract Logistics

E-Commerce Logistics Solutions

As one of the world’s leading logistics providers, we love adding value to your supply chain. Our innovative e-commerce solutions do just that.

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Value Added Services Contract Logistics Products
Contract Logistics

Value Added Services

DB Schenker’s reputation for quality, reliability and innovation brings to fruition a broad spectrum of value-added services that enhances and complements DB Schenker’s core transportation and warehouse management logistics services.

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Neues Videoprojekt 6 Logistic Orchestrator Globe Universe

Logistics Orchestrator

1/9

Taking aftermarket logistics to the next level

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e-commerce incorporated

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Partnering with Magento

DB Schenker is offering a powerful new extension to equip small and mid-size merchants at Magento, one of the world's leading providers of e-commerce platforms. The Partnership evolved from increasing customer demand for web-shop order tracking.

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DB Schenker Media Markt warehouse stage

Logistics automation at its best

3/9

DB Schenker is now responsible for MediaMarkt Sweden's logistics for online sales and store deliveries from the Arlandastad logistics center near Stockholm.

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Channel Advisor Laptop on Table

Empowering global e-commerce

4/9

DB Schenker provides its customers with access to over a hundred marketplaces globally by partnering with leading SaaS platform provider, ChannelAdvisor.

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Cisco Human robot digitized warehouse

Inventing the digitized warehouse

5/9

DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

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DB Schenker Gamification Woman with V Glasses Stage

Learning by gaming: Virtual Reality as a boost for employee training

6/9

Serious Gaming: In collaboration with the Fraunhofer Institute for Material Flow and Logistics DB Schenker has developed an employee training course as a VR digital game.

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DB Schenker Exoskeletons woman lifting

Exoskeletons

7/9

DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

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Alpaca herd Peru wool

Supporting the Alpaca Industry in Peru

8/9

Since the Inca Empire and dating back to 5000 B.C., the lives of alpacas have been preserved and extended by using their wool to create clothing and other materials. Found primarily in the Peruvian Andes, over four million alpacas are tended by thousands of Peruvians who are living far away from modern life.

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Mobile Malaria Project Team

Mobile Malaria Project

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The Mobile Malaria Project team, led by Dr. George Busby from the University of Oxford, has travelled over 7,500km with a modified Land Rover Discovery across Africa to exchange with local experts on the challenges in malaria control and to teach African scientists how to use the latest technology in this field.

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eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

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Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

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