Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns. 

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste. 

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns.  We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

  • RMA (Return Material Authorization) Processing
  • Return parts verification
  • Returns inspection and disposition
  • Replacement and warranty check
  • Return to vendor
  • Asset recovering
  • Recycling. 

Repair Services

  • Visual & Mechanical inspection
  • Screening
  • Technical inspection
  • Module replacement
  • Dismantling
  • Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

  • Just-In-Time delivery to supply maintenance programs for end customer
  • Time based service levels
  • Warehousing and value added services like kitting, technical inspection and repacking
  • Global stock transparency
  • Transport consolidation and optimization
  • Last mile delivery
  • Transport and logistic coordination by control centre concept

Benefits

  • Full Range of Services: Combine with our contract and lead logistics to create the ultimate, integrated supply chain experience.
  • Reduced Inventory Holding Costs: though providing supply chain visibility and efficient inventory management
  • Increased velocity and reduced reverse chain costs

Our Contract Logistics Products

Contract Logistics

Production Logistics

From procurement to manufacturing operations, DB Schenker's production logistics services can reduce costs and streamline your processes.

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Contract Logistics

Fulfilment Logistics

Bring the last leg of your supply chain to the next level with DB Schenker's Fulfillment Logistics services. Keep deliveries on-time & customers happy.

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Contract Logistics

Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

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Contract Logistics

E-Commerce Logistics Solutions

As one of the world’s leading logistics providers, we love adding value to your supply chain. Our innovative e-commerce solutions do just that.

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Contract Logistics

Value Added Services

DB Schenker’s reputation for quality, reliability and innovation brings to fruition a broad spectrum of value-added services that enhances and complements DB Schenker’s core transportation and warehouse management logistics services.

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DB Schenker Short-term warehousing

Short-term warehousing

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The Coronavirus pandemic has hit global supply chains with full force. Due to changing consumer behavior, stranded shipping containers are piling up in seaports with goods that can no longer be sold due to changing consumer behavior. In addition, growing consumer demand for certain goods, for example in the food or health sector, has led to an increase in production. This has two consequences: Currently unsaleable items need to be stored temporarily and companies are having to build up safety stocks to avoid interruptions in supply.

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DB Schenker COVID-19 Response

Hundreds of thousands of test kits for Asia

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DB Schenker recently transported Coronavirus test kits on behalf of Korean pharmaceutical manufacturer SD Biosensor. The kits were transported by air freight to countries where the number of people infected with COVID-19 is particularly high, in order to quickly determine whether a person is infected or not. Despite the many flight cancellations, our Korean team was able to support SD Biosensor by shipping diagnostic kits to various destinations worldwide at short notice.

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DB Schenker Media Markt warehouse stage

Logistics automation at its best

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DB Schenker is now responsible for MediaMarkt Sweden's logistics for online sales and store deliveries from the Arlandastad logistics center near Stockholm.

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Cisco Human robot digitized warehouse

Inventing the digitized warehouse

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DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

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DB Schenker Exoskeletons woman lifting

Exoskeletons

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DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

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DB Schenker Incoterms 2020

Incoterms® 2020

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The new Rules are effective January 1, 2020. Find out more about what's new? and what's changed?

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DB Schenker Future Warehouse

Creating the warehouse of the future

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DB Schenker has successfully introduced smart glasses from Picavi and scanning gloves from ProGlove in order-picking operations in Germany, in order to increase warehouse efficiency.

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eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

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Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

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