Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste.

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns. We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

RMA (Return Material Authorization) Processing
Return parts verification
Returns inspection and disposition
Replacement and warranty check
Return to vendor
Asset recovering
Recycling.

Repair Services

Visual & Mechanical inspection
Screening
Technical inspection
Module replacement
Dismantling
Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

Just-In-Time delivery to supply maintenance programs for end customer
Time based service levels
Warehousing and value added services like kitting, technical inspection and repacking
Global stock transparency
Transport consolidation and optimization
Last mile delivery
Transport and logistic coordination by control centre concept

Benefits

Full Range of Services: Combine with our contract and lead logistics to create the ultimate, integrated supply chain experience.
Reduced Inventory Holding Costs: though providing supply chain visibility and efficient inventory management
Increased velocity and reduced reverse chain costs

Our Contract Logistics Products

Contract Logistics

Production Logistics

From procurement to manufacturing operations, DB Schenker's production logistics services can reduce costs and streamline your processes.

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Contract Logistics

Fulfilment Logistics

Bring the last leg of your supply chain to the next level with DB Schenker's Fulfillment Logistics services. Keep deliveries on-time & customers happy.

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Contract Logistics

Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

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Contract Logistics

E-Commerce Logistics Solutions

As one of the world’s leading logistics providers, we love adding value to your supply chain. Our innovative e-commerce solutions do just that.

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Contract Logistics

Value Added Services

DB Schenker’s reputation for quality, reliability and innovation brings to fruition a broad spectrum of value-added services that enhances and complements DB Schenker’s core transportation and warehouse management logistics services.

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Inventing the digitized warehouse

1/10

DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

Partnering with Magento

2/10

e-commerce incorporated

DB Schenker is offering a powerful new extension to equip small and mid-size merchants at Magento, one of the world's leading providers of e-commerce platforms. The Partnership evolved from increasing customer demand for web-shop order tracking.

Logistics Orchestrator

3/10

Taking aftermarket logistics to the next level

Logistics Engineering in Leipzig

4/10

For the World’s Most Valuable Brands

Singles' Day

5/10

First-class logistics for the world’s largest e-commerce event

what3words

6/10

With three words to any place in the world

DB Schenker connect 4.0

7/10

We advance businesses and lives by shaping the way our world connects.

On pilgrimage with DB Schenker

8/10

An entire school of Gaesdonck, Germany, will travel to Rome to meet the pope in autumn.

Just-in-Time Logistics

9/10

Ready for take-off

DB Schenker and Airbus Join Forces to Advance Airplane Production and Support More Transatlantic Trade

Platooning project:

10/10

First transports in networked trucks

DB Schenker and MAN set up a partnership for the use of high-tech trucks on the A9 motorway • Parties sign Memorandum of Understanding

eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in.

Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.