Customer Service Specialist

Join Our Team!

 

Are you an organised, proactive person who thrives in a fast-paced environment? We're looking for a Sample Packing & Customer Support Coordinator to join our dedicated team in Abingdon. This is a varied role combining hands-on sample preparation, customer service, and admin support for our engine testing operations.

 

Location: Abingdon

Hours: Monday to Friday, 8:30 – 15:00

Job Type: Part-Time, On-Site

 

What Will You Be Doing?

 

• Pack samples securely for shipment (box and pallet)
• Prepare paperwork and shipping documentation, including airway bills
• Use manual handling equipment safely
• Maintain a high standard of housekeeping
• Gather and input information through internal systems
• Respond to customer queries and escalate issues when needed
• Suggest and support improvements to efficiency and safety
• Provide general admin support to the team

 

About You

 

We're looking for someone who is:

 

• Customer-focused, with excellent communication and service skills
• Comfortable working hands-on with packaging and manual handling tools
• Well-organised with strong attention to detail
• Proactive and solutions-oriented
• Able to handle a busy, varied workload
• A good team player with a positive attitude
• Previous experience in airfreight/logistics is desirable, though full training will be provided

 

What We Offer:

 

• Full training and continuous professional development
• Pension scheme
• Cycle to work scheme

 

Next Steps: 

Follow the provided links and attach your up to date CV to submit your application ASAP.

Successful candidates will be required to undergo necessary right-to-work checks for the UK and a criminal records check.

At DB Schenker, we embrace diversity and are dedicated to enhancing it further. We welcome all applicants, regardless of gender, age, disability, nationality, religion, or sexual orientation.

 

This role is currently part of DB SCHENKER, which is in the process of integrating with DSV. As part of this transformation, you’ll be contributing to the future of the world’s largest global logistics company.

To be considered for this position you must have valid rights to work and live in the UK.