Sales / Key Account Management
Regional Account Manager VM Consumer & Retail Europe (m/f/d)
- Location
- Frankfurt am Main, Hessen, Germany
- Career Level
- Professionals
- Employment Type, Work Type
- Full time
- Publishing Date, ID-Nr.
- , 296173
Your tasks
We are looking for a Regional Account Manager to focus on the Vertical Market Consumer & Retail sector. Preferred location would be Frankfurt am Main.
You would be responsible and accountable for managing and developing assigned Regional Key Accounts within the VM Consumer & Retail across all transport modes / Business Units. By securing existing business and developing additional multimillion Euro business globally, your success will contribute to the company's ambitious growth targets in conjunction with internal senior stakeholders as agreed in the strategic customer development plan.
This position is integral to the growth of the account(s) and our company and requires significant interaction with senior management of the customer, as well as interface with, and leadership of, the DB Schenker organisation.
Main Tasks would include:
- As a Regional Account Manager, you will be responsible for managing and developing assigned account(s), and the complex external and internal relationships necessary to do so.
- Serve as the focal point of contact for the customer's Regional Organisation, develop and maintain strategic multi-level relationships with those responsible for the various logistics and procurement functions of the customer.
- Facilitate sharing of know-how about the Key Account and leverage best practice
- Drive strategy mapping, account penetration, business improvement initiatives
- Be responsible for establishing and continuing leadership of a functional account management team in the region, countries, locations and globally as necessary.
- Lead and coordination the annual Key Account Management budget and development planning process
- Maintain an overview of the account status at all times and report as required
- Partner with all pertinent internal regions, country organizations, divisions and Business Units to ensure aligned business development, and consistent service and growth
- Conduct regular business review meetings with the customer covering areas like service performance, business trends, opportunities and customer experience.
- Coordinate all activities for the customer, internally and externally that arise from the business review meetings
- Act as escalation point for the customer including operational escalations
- Identify value chain expansion opportunities for the assigned account(s)
- Coordinate tender planning and ensure execution by the Organisation
Requirements
To be successful in the above role, the incumbent should possess/ display the following key skills/ attributes:
- Strong Key Account Management skills are required to establish strategy and direction, including developing a vision for future business with the account(s), developing strategies to drive changes required to achieve the vision. Aligning and influencing people, motivating and inspiring our account team, the internal people responsible for the success of the account, and the Key Account contact and the customer.
- Exceptional relationship management & communication skills as well as multi-cultural competence & international way of thinking! With skills to enable planning & budgeting, organizing & staffing, controlling & problem solving.
- Graduated in Supply Chain Management / Transport and Logistics / Business Administration or equivalent education.
- Minimum 7 years of professional experience within the industry in an international sales environment
- Deep Knowledge and understanding of international transport and logistics operations across multiple modes
- Project management experience desirable
- Proven interest in the specific vertical market
- Ability to work under pressure, high flexibility, highly developed social-skills and service orientation
- Willingness to travel
- Strong business acumen with the ability to influence outcomes across multiple locations
- Financial and process analytical skills preferred
- Ability to work effectively in a customer driven deadline environment
- Ability to work in a cross-functional, matrix & virtual environment
- Ability and desire to achieve results
- Strong English language skills, additional languages are of advantage
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Contact
Do you have any further questions?
Do not hesitate to contact us.
We look forward to receiving your call/email!
Schenker Europe GmbH
Edmund-Rumpler-Strasse 3
60549 Frankfurt am Main
Germany
david.d.miller@dbschenker.com
* Equal Opportunity Employer: at DB Schenker we are proud of our diverse workforce and we are committed in enhancing it further. Therefore, we welcome all applicants, regardless of gender, age, disability, nationality, religion or sexual orientation.