You’ll play a vital role in ensuring smooth and accurate financial operations. The day-to-day will include:
Revenue Accuracy: Generate and distribute outgoing invoices to customers and our global Schenker network, ensuring all billing is timely and aligned with corporate guidelines.
Collaboration Across Teams: Liaise with internal stakeholders to resolve billing queries and ensure all cost accruals are captured and invoiced correctly.
Financial Integrity: Manage and escalate any discrepancies to the Head of Product - Fairs, Events and Special Logistics.
Customer-Centric Problem Solving: Act as a point of contact for invoice-related queries from carriers, customers, and agents, delivering solutions that enhance satisfaction and loyalty.
Supporting Collections: Assist with COD collections, billing based on delivery type, and follow up on outstanding payments to ensure healthy cash flow.
Maintaining Accuracy: Work closely with operations and admin teams to validate billing data and escalate any inconsistencies promptly.
Operational Excellence: Prepare invoicing packages for dispatch, monitor client queries, and support the team with cash collections and special transactions like fairs and exhibitions.
Safety First: Comply with all Occupational Health & Safety policies and procedures to maintain a safe and productive work environment.
Team Support: Take on additional duties as required by the Head of Product - Fairs, Events and Special Logistics, contributing to a collaborative and high-performing team culture.
Skills Required:
Ability to multi-task
Effective communication skills and professional communication etiquette
Fluency in written and spoken English language
Perform well under pressure
Strong knowledge of Microsoft Office and Windows
Decision-making and problem-solving skills
Ability to prioritize and manage time
Attention to details and accuracy
Organisational Skills
Must work well within a team
Experience and Qualifications:
Knowledge of relevant legislations and authorities which impact your area of responsibility
Tertiary accounting certificate preferred
Good knowledge of SAP, preferred
Fordele:
Computers and Electronics
Being part of DB Schenker means you and your family can take advantage of special discounts on a wide range of Computer & Electronic products and services with Apple, Dell, Samsung & LG.
Novated Leasing
Novated Leasing is an Employee Benefit designed for Employees of Schenker Australia to buy and own a motor vehicle under a leasing agreement with FleetPartners, our preferred Novated Leasing provider.