Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations):
- File Shipment creation- data entry.
- Container/ shipment internet tracking and tracing
- Container/ Shipment tracking and tracing via telephone
- Follow-up on documents from Schenker’s overseas office.
- Provide Shipment updates.
- Providing customer service.
- Clerical duties as assigned.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
- Keyboarding/typing speed- 60 -70 WPM
- Accuracy is essential
- Flexible
- Team Player
- Knowledge of Microsoft programs i.e. Excel, and Word at an intermediate level.
- Able to work with minimal supervision
Position Description Summary:
This position is responsible for opening the files used by the departments and branches to track, control, bill and manage shipments from Asia to North America.