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dbschenker.comのデータ保護原則

お客様の個人情報保護は、お客様だけではなく、当社にとっても重要です。そのため、このページでは、当社が収集するデータの種類、そのデータを必要とする理由、そしてデータ収集をお客様が否認する方法についてご案内します。当社にとっては常に、プライバシーとは人を守るものであり、データを守るものではありません!

 

1) データの収集および処理に対する責任部署はどこですか?

Schenker AGは、お客様のデータの収集および処理に対して責任を負います。指定データ保護責任者は、Mr Maik Goehrkeです。dbschenker.comに関して、ご質問、ご意見および/またはご批判がありましたら、こちらへご連絡ください:

Schenker AG 
Kruppstraße 4 
45128 Essen 
データ保護に関するご質問やご意見は、こちらにメールをお送りください: dataprotection@dbschenker.com 
 

2) dbschenker.comは、いつ個人データを収集および処理しますか?

当社は、当社サービスを利用するお客様にとって、個人情報の慎重な取り扱い方法がいかに重要かを認識しています。当社は、お客様が当社ウェブサイトを利用していただくことを嬉しく思っています。また、お客様の個人情報を収集および処理するか否か、また、いつ実行するかということについて、透明性の高い情報を提供したいと考えています。すべてのデータ収集・処理は、特定の目的のために実行されます。特定の目的とは、技術的必要性、契約上の要件、またはお客様からの明示的な要求による場合があります。 
技術的な理由から、特定のデータは、dbschenker.comを閲覧中に収集および保存されなければなりません。これらには、閲覧した日付および期間、利用したウェブページ、使用しているブラウザおよびOSの識別情報、および当社サイト訪問前のリンク元のウェブサイトが含まれます。これらのデータが、訪問者数および当社ウェブサイトの利用方法に関する情報を提供する場合、このデータ収集は厳格に匿名化されます。

 

3) データは、いつ削除されますか?

お客様のデータは、収集された目的において必要でなくなった場合すぐに削除されます(例:契約期間中)。お客様のデータは、保存が許容されない場合も削除されます(特にデータが不正確で収集が不可能な場合)。法的または実際の障害が削除を妨害する場合、そのデータはブロックされます(例:特別なアーカイブ義務)。 
 

4) dbschenker.comのユーザーには、どのような権利がありますか?

Schenker AG 
Data protection 
Kruppstr.4 
45128 Essen 
または、こちらまでメールでお問い合わせください: dataprotection@dbschenker.com 
 

5) データは暗号化されますか?

インターネットを介したデータおよびメールの転送は、一般的に暗号化されていませんので、第三者のアクセスから保護されてはいません。当社にメールでご連絡いただく場合、メール送信中の情報の機密性は保証いたしかねます。そのため、当社では機密情報は郵送でのみ送付されることを推奨しています。 
 

6) データは第三者に開示されますか?

当社は、取引関係により必要とされる場合を除き、データを第三者に開示することはありません。当社が下請業者または代理人を用いてお客様で完結する契約を遂行する場合、当社はそのデータを彼らの開示する必要があります。当社注文を遂行する目的においてのみデータを処理することを確実にするために、こうした第三者は、対応する契約上の義務の制約を受けます。DBグループ会社間の送信は、これについてお客様に明示的に通知後に実施しますし。

 

7) 新しい機能

当社は、機能変更に合わせてデータ保護通知を修正します。そのため、当社では、新しいバージョンのdbschenker.comを開く時は、データ保護通知をお読みいただくことを推奨しています。

 

8) Cookieは、いつ使用されますか?

これらはウェブサイトの技術的機能において厳密に必要ではないため、当社は、cookieの使用について十分な情報を得た上での決定をする機会を、お客様に提供したいと思います。Cookieは、個人情報を保存することができる小さなテキストファイルです。 
当社のデータ保護通知は、当社のウェブページのどこでcookieが使用されていても、確実にお客様がデータ収集・処理を完全に認識できること、また、確実にそれに対応してお客様が十分な情報を得た上で決定できることを目的としています。 
そのため、当社ウェブサイト上のcookieの意図的な利用の種類と範囲について、ご案内します。 
dbschenker.comは、技術目的では使われないため、一般的にcookie無しで利用可能です。お客様は、ブラウザの設定変更することで、cookieによる追跡を防止できます。または、第三者のcookieが保存されることを防止できます。お客様のブラウザ設定は以下のとおり変更できます:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Firefox Flash cookie使用管理のための拡張機能: https://addons.mozilla.org/de/firefox/addon/betterprivacy/

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari: http://support.apple.com/kb/PH5042

Opera: http://www.opera.com/browser/tutorials/security/privacy/

Adobe(flash cookie用プラグイン): http://www.adobe.com/de/privacy/flash-player.html

Adobe設定マネージャー: http://www.macromedia.com/support/documentation/de/flashplayer/help/settings_manager.html#117096

Do-not-track: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen

ブラウザ・アドオン https://tools.google.com/dlpage/gaoptout/

当社はまた、特に必要としていない場合、保存されているcookieの定期的な確認および削除を推奨しています。 
お客様が当社ウェブサイトを閲覧開始した時点から、各ブラウザセッションの最後まで有効なcookieを使用しています。これらのcookieは、お客様がインターネットブラウザを閉じると同時に、自動的に無効化され、削除されます。このようなcookieは、「セッションcookie」としても知られています。セッションcookieは、次のエリアで使用されます:

  1. Cookieは、ログインからセッションが有効な間、 ユーザーを識別します。
  2. cookieは、言語が一度選択されると、有効セッション期間中はその言語が維持され、確実に適用され、ユーザーがページを変えても、この設定が継続します。
  3. cookieサービスは、データセキュリティにも役立ち、データおよびコンテンツが第三者によって操作、アクセス、および他のシステムに転送されることを防止します。
Name
Function
Storage time
_guid
Eloqua tracking
13 months

 

8.1) グーグル アナリティクス 及び グーグル Adsについて 
あなたの同意を得ている限り、このウェブサイトは、Google LLC社が提供するウェブ解析サービスであるグーグル アナリティクスとグーグル Adsを使用しています。 これにより、複数のデバイス間のデータ、セッション、インタラクションを仮名のユーザーIDに割り当てることができ、デバイス間でのユーザーのアクティビティを分析できます。

グーグルアナリティクスはいわゆるクッキーを使用しています。これらはパソコンに保存されているテキストファイルで、ウェブサイトのアクセス状況を分析することができます。 このウェブサイトを利用することで生成されるクッキーによって集められる情報は、通常、米国のグーグルサーバーに送信され、そこに保存されます。 ただし、このウェブサイト上でIP匿名化を有効にする場合、IPアドレスは、欧州連合加盟国または欧州経済地域合意書の他の締約国において、グーグル社によって事前に短縮されます。例外的な場合に限り、完全なIPアドレスが米国内のグーグルサーバーに送信され、そこで短縮されます。このウェブサイトでは、グーグルアナリティクスがIP匿名化によって拡張され、IPアドレスの匿名収集(いわゆるIPマスキング)が確実に行われています。

グーグルアナリティクスの機能により収取された情報の一部として提供されるIPアドレスは、他のグーグルデータとマージされません。 利用規約とプライバシーの詳細については、 グーグルアナリティクス利用規約グーグル社のプライバシー&利用規約 をご覧ください。

このウェブサイトの運営者の代わりにGoogle社はこの情報を使用してウェブサイトの使用状況を評価し、レポートを作成し、ウェブサイトのアクティビティやインターネットの利用状況に関するデータ解析サービスをウェブサイトの運営者に提供します。広告は、以前に他のウェブサイトに表示されている商品への情報に基づいています。 この目的のため、クッキーにはIPアドレスや使用したデータが含まれコンピュータに保存されます。グーグルアナリティクスの利用についての法的根拠はEU一般データ保護規則(GDPR)第6条1項に基づきます。Google社が収集されたデータを受取ります。

個人情報は、米国における欧州委員会の妥当性の判断に基づき、EU-USプライバシーシールドの下で送信されます。 お客様は証明書を取得できます: プライバシーシールド

当社から送信されたたクッキーのデータ、例としてユーザーID、広告IDにリンクされたデータなどは14ヶ月後に自動的に削除されます。 保存期間に達したデータは自動的に1か月に1回削除されます。 お客様は、将来の影響を考慮してクッキーの保存を防止するためにブラウザソフトウェアを適切に設定することでいつでもクッキー使用の同意を取り消すことができます。 しかしながら、このことにより、このウェブサイトのすべての機能を利用することができない場合があります。

お客様は、クッキーによって生成されたウェブサイトの使用(お客様のIPアドレスを含む)情報およびGoogle社によるこのデータの収集及び解析を防止することもできます。 グーグルアナリティクス ・オプトアウトブラウザのアドオンをダウンロードしてインストールすることで、オプトアウトのクッキーがこのウェブサイトにアクセスした際のデータの収集を防止します。 デバイス間でのユニバーサルアナリティクスのトラッキングを防ぐには、使用するすべてのシステムでオプトアウトする必要があります。 ここをクリックすると、このウェブサイトのオプトアウトクッキーが設定されます:

 

 

8.2.  Oracle Eloqua

dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator. 
The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA. 
Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website. 
The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html 
 

9) ウェブ解析サービス 
当社は、当社ウェブサイトにおいてMatomo解析サービスを利用しています。小さなテキストファイル(cookie)が、お客様のIPアドレスなど、お客様による当社ウェブサイトの利用状況に関するデータを保管します。これらのデータは匿名化され、当社によって保管されます。当社ウェブサイトのお客様の使用について解析に同意を希望されない場合は、いつでもブラウザの設定を変更し、cookieの使用を防止することができます。ただし、この場合は、すべての機能を使用できない場合があります。

 

10) グーグルマップ

Dbschenker.comには、グーグルマップが埋め込まれています。ログデータに加えて、お客様のIPアドレスが、Google Inc.(1600 Amphitheater Parkway, Mountain View, CA 94043, USA)に転送されます。関連する個人情報保護ポリシーは、 https://www.google.com/intl/en_policies/privacy/ でご確認いただけます。 
https://www.google.com/intl/de_en/policies/technologies/product-privacy/ では、お客様の個人情報について設定ができます。 
 

11) You Tube

dbschenker.comでは、YouTubeのビデオが拡張プライバシーモードに含まれています。本サイト閲覧中は、以下のデータがYouTube管理者であるGoogleに転送されます: 
- IPアドレス 
- ページの具体的なアドレス 
- ブラウザの転送された識別子 
- コールのシステム日時 
- 既存のcookie、これらはお客様のブラウザを明確に特定するのに用いられます。

ビデオが再生中の時のみ、cookieおよびピクセル・タグが広告表示のパーソナライズおよび検索に使用されます。Googleはお客様が既に保存したcookieについての追加情報を受け取る可能性がある点にご留意ください。Googleによって利用される範囲は、当社が影響を及ぼせる範囲外です。Googleはこのデータ収集および処理に対して責任を負います。


12) 個人情報保護ポリシーの更新

当社は、機能変更に合わせて個人情報保護ポリシーを更新します。そのため、当社ではdbschenker.comの新しいバージョンを閲覧する時は、個人情報保護ポリシーをまず一読されることをお勧めします。


March 2020

  • Schenker AG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 

    Schenker AG
    Maik Goehrke
    Kruppstraße 4 
    45128 Essen

    dataprotection@dbschenker.com


  • All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.

    If you register for one of our newsletter, the following required information is collected: Salutation, first name, last name, E-Mail address, industry you are working in.
    In this case, we may use your e-mail address for promotional purposes.

    If you sign up for our newsletter “logistics NewsFeed”, we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection. You can deregister from the newsletter at any time under unsubscribe "logistics NewsFeed" or by clicking the deregister link at the end of your newsletter.
    If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.

    To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.

    To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.

    For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures, for example, if you ask about our products or services.

    If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.

    If you click on a link to an external page, you will move outside the pages of dbschenker.com. Schenker AG is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.


  • Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).


  • The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.


    • You can request information about what data is stored about you.
    • You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship
    • You have the right to appeal to a supervisory authority. The supervisory authority responsible for the Schenker AG is: Landesbeauftragte für den Datenschutz Nordrhein-Westfalen Kavalleriestrasse 2-4, 40213 Duesseldorf 
      poststelle@ldi.nrw.de
    • You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
    • If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
    • To exercise your rights, send an email to: dataprotection@dbschenker.com

  • For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.

    External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.

    Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.

    Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.


  • We want to give you the opportunity to make an informed decision for or against the use of cookies, unless these are not strictly necessary for the technical functioning of the website. 

    Cookies are small text files in which personal data can be saved. Our data protection notice is intended to ensure that you are fully aware of data collection and processing, even where our web pages use cookies, and that you can make a correspondingly informed decision.

    We therefore inform you here about the type and scope of the intended use of cookies on our web pages. The use of dbschenker.com/global is generally possible without cookies, unless these do not serve for technical purposes.

    You can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. You can change your browser settings as follows: 

    We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired. 

    We use cookies that are active from the start of your visit to our website until the end of the respective browser session. These cookies are automatically invalid and deleted as soon as you close your internet browser. These cookies are also known as "session cookies". Session cookies are used in the following areas:

    • The cookie identifies the user when visiting the website for the duration of the active session.
    • The cookie ensures that once the language has been selected, it is retained and applied for the duration of the active session, and continues to be provided to the user when they change between pages.
    • The cookie serves for data security, and prevents data and content from being manipulated, accessed, and transmitted to other systems by third parties.

    Name

    Function

    Storage time

    _pk_ses.15.dd94

    Saves user session information 

    as long as the session is active, max 10 hours 

    _pk_id.15.dd94

    Identifys user and tracks analytics data (anonymized)

    13 months

    _ga

    Used to distinguish users

    2 years

    _gid

    Used to distinguish users

    24 hours

    _gat

    Used to throttle request rate

    60 seconds

    DSID

    Google advertising cookie used for user tracking and ad targeting purposes

    Session

    IDE

    These cookies are created by Google DoubleClick and are used to show personalized advertisements (ads) based on previous visits to our website.

    18 month

    fr

    Encrypted Facebook ID and Browser ID

    3 months

    wd

    Facebook cookie to improve performance (display size)

    7 days

    reg_fb_gate

    URL of last first Facebook page

    Session

    reg_fb_ref

    URL of last visited Facebook page

    Session

    reg_ext_refU

    Facebook cookie (if) URL of external referral website

    Session

    datr

    Facebook cookie Browser identification and timestamp

    2 years

    dpr

    Facebook cookie

    pl

    Facebook cookie Yes/No

    90 days

    presence

    Facebook cookie Chat state

    Session

    sb

    Facebook cookie Browser identification and timestamp

    spin Session Facebook cookie

    2 years

    xs

    Facebook cookie Session ID

    90 days

    L1c

    Browser ID cookie

    Current Session

    BizoID

    LinkedIn Ad analytics

    6 months

    BizoData

    LinkedIn Ad analytics

    6 months

    BizoUserMatchHistory

    LinkedIn Ad analytics

    6 months

    BizoNetwork

    PartnerIndex

    LinkedIn Ad analytics

    6 months

    _guid

    Eloqua tracking

    13 months

    bcookie

    LinkedIn Browser ID cookie

    1 year

    jobs_hru

    LinkedIn Browser ID cookie

    lang

    LinkedIn Browser ID cookie

    li_oatml

    LinkedIn Browser ID cookie

    liap

    LinkedIn Browser ID cookie

    lidc

    LinkedIn routing cookie

    1 day

    org_tcphc

    LinkedIn routing cookie

    sdsc

    LinkedIn routing cookie

    spectroscopyI

    LinkedIn routing cookie

    1P_JAR

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    1 day

    OGPC

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    60 days

    NID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    6 months

    SSID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    SAPSID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    APISID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    HSID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    SIDCC

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    DSID

    Google cookie. These cookies are used to collect website statistics and track conversion rates.

    2 years

    UET

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    MUID

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    NAP

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    PPLState

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    SRCHD

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    SRCHUID

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    SRCHUSR

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    WLID

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    WLS

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    _EDGE_S

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    _SS

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months

    _U

    cookie that tracks interaction on website after someone has clicked on a bing ad

    13 months


  • This website uses Adobe Analytics, a web analysis service from Adobe Systems Software Ireland Limited (Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland). By using this analysis service, we aim to ensure that our website is designed to meet the requirements and is continually being optimized. We also use the analysis service to statistically record the use of our website which we evaluate in order to optimize our content.

    Adobe Analytics uses cookies with a lifetime of 24 months which are stored on your end-user device and enable your use of the website to be analysed.

    The information generated by the cookie is transferred to and stored on an Adobe server in the European Union. Prior to this, since a procedure for anonymizing your IP address is activated on this website, your IP address will be shortened. Adobe will use this information in order to evaluate for us your use of the website, to compile reports on website activities and to carry out additional services, on our behalf, relating to use of the website and the internet. This enables us to assess how often different sections and texts on our web pages are read, and whether or not our website design influences the extent of website usage. The statistics obtained enable us to improve our content and make it more interesting for you as a user.

    Adobe shares this information with us exclusively as aggregate data showing general site usage. This data has no personal content and cannot be traced back to an individual.

    Our service providers are contractually obliged to handle your data in accordance with privacy requirements.

    The legal basis for the use of Adobe Analytics is Art. 6(1)(f) GDPR.

    You can opt out of the creation of pseudonymized user profiles at any time. There are several ways of doing this:

    1.) You can opt out Adobe Analytics by clicking the following link to place the deactivation cookie in your browser:

    Click here to opt-out from Adobe Analytics

    2.) You can also prevent storage of the cookies used for creating profiles by setting your browser software accordingly.

    Please note: if you delete the cookies on your device, the opt-out cookie will also be deleted so you will need to reactivate your opt-out.


  • dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.

    The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.

    Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.

    The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html


  • dbschenker.com embeds Google Maps. If you give your consent, in addition to log data, your IP address is transmitted to the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.  
    The relevant privacy policy can be found at https://www.google.com/intl/en_policies/privacy/.

    On the site https://policies.google.com/technologies/product-privacy?hl=en&gl=en you can make settings for your privacy.


  • 1) The party responsible for processing of personal data

    Schenker AG is the party responsible for the processing of your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 

    Schenker AG
    Maik Goehrke
    Kruppstraße 4 
    45128 Essen

    dataprotection@dbschenker.com

    2) Which data do we collect and why do we process the data?

    Fan pages on Social Media 
    You can find us in various social media with their own appearance. In this way, we would like to provide you with a broad, multimedia offer and exchange ideas with you on important topics for you. In addition to the respective provider of a social network, we also collect and process personal user data on fan pages. This notice also informs you of what information we collect from you on our social media appearances, how we use them, and how you may object to our use of the data. The respective data processing purposes and data categories can be found in the respective offer, which is detailed below. The activities carried out by us and described in more detail below in social media are based on a balance of interests pursuant to Art. 6 para. 1 lit. f) GDPR.

    A) Facebook

    On the DB Schenker Group channel, we present our company on Facebook. If you visit our fan page, Facebook Ltd., 4 Grand Canal Square, Grand Canal Harbor, D2 Dublin, Ireland collects, stores and processes your personal information in accordance with its privacy policy. The privacy policy can be found here

    In addition, processing of personal data by us takes place only to a very limited extent. 
    For the purpose of the needs-oriented design and continuous optimization of our pages, we use the statistics service Facebook Insights. This service records your activity on our site and makes it available to us in anonymised statistics. This gives us insights amongst others on the activity of our fan page visitors, the clicks of our page, the range of posts, clicks and average duration of video playback, information from which countries and cities our visitors come from, as well as statistics on the gender relations of our visitors.

    Conclusions on individual users and access to individual user profiles by the administrator are not possible.

    More information about Facebook Insights can be found here.

    Regarding the processing of Insights data, there is a shared responsibility between Facebook and us. Details are provided in the Joint Controller Addendum, which you can find here.

    Facebook Ireland provides the essence of the page insights supplement to affected persons.
    In addition, we store usernames and comments that are deleted for violating the netiquette. These will only be tracked if necessary for proof of legal disputes within the limitation period.
    In addition, we do not store and process personal data about you, with the exception of an online competition. In an online competition, the winners will be publicly marked with their username and asked to contact each other within 14 days via email. The winners must send their name and address so that the prize can be sent. These data are processed by us exclusively for the purpose of processing the online competition. For the online competition the respective terms of conditions of participation apply. The e-mails with the addresses are always deleted after 30 days, as long as they are not needed beyond that for the winning notification.

    B) Instagram

    The most beautiful pictures from the media library are posted on the DB Schenker channel, showing users the work of the various business units. The focus is on ecology and sustainability, innovation and technology as well as strengthening the employer brand, with a focus on all business areas. Likewise cross-media contents are published.

    If you visit our fan page, personal data will be stored and processed by Instagram, 4 Grand Canal Square, Grand Canal Harbor, D2 Dublin, Ireland as an Instagram provider in accordance with Instagram's Privacy Policy. The privacy policy can be found here.
    In addition, processing of personal data by us takes place only to a very limited extent. 

    For the purpose of the needs-oriented design and continuous optimization of our pages, we use the statistics service Instagram Insights. This service records your activity on our site and makes it available to us in anonymised statistics. This gives us insights about the interactions of our fan page visitors, the clicks of our page, the reach of posts, information about our followers' activity, as well as information from which countries and cities our visitors come from, as well as statistics on the gender relations of our visitors. Conclusions on individual users and access to individual user profiles by the administrator are not possible.

    In addition, we store usernames and comments that are deleted for violating the netiquette. These will only be tracked if necessary for proof of legal disputes within the limitation period.
    In addition, we do not store and process personal data about you, with the exception of an online competition and Fan posts. In an online competition, the winners will be publicly marked with their username and asked to contact each other within 14 days via E-Mail. The winners must send their name and address so that the prize can be sent. These data are processed by us exclusively for the purpose of processing the online competitions. For online competitions the respective terms of conditions of participation apply. The e-mails with the addresses are always deleted after 30 days, as long as they are not needed beyond that for the winning notification.

    We ask users, after we have publicly and without obligation, asked for permission to repost their pictures on the Instagram channel DB Schenker. The declaration of consent will be saved by us as a screenshot and the image as a file with details of the user. The photos and consent form will be stored as long as the photo is posted on the channel or until the consent is revoked. The reposted photo is being stored on the Instagram server for technical reasons [Facebook Ltd., 4 Grand Canal Square, Grand Canal Harbor, D2 Dublin, Ireland]. A revocation is possible at any time (see below for details). In the case of cancellation, the image and the user's details are deleted immediately.

    C) Twitter

    The Twitter channel @DBSchenker is used for events, press and public relations on all topics of our company.
    If you visit our Channel, which stores and processes Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, as the operator of Twitter personal information, to the extent described in the Privacy Policy. 

    The privacy policy can be found here.

    In addition, we do not store and process personally identifiable information about you. Just in case you send us a direct message, the user name will be saved.

    In addition, we store usernames and comments that are deleted for violating the netiquette. These will only be tracked if necessary for proof of legal disputes within the limitation period.

    3) Are data disclosed to third parties?

    For the provision of our offer usually the involvement of instruction-dependent processors is required, such as data center operators, printing or shipping service providers or other parties. 
    External service providers who process data for us on behalf of us are carefully selected by us and contractually strictly committed. The service providers work according to our instructions, which is ensured by strict contractual arrangements, by technical and organizational measures and by additional controls.
    Moreover, your data will only be transmitted if you have given us an express consent or as a result of statutory provisions.
    We point out that when processing through Facebook, Instagram and Twitter data of users may be processed outside the territory of the European Union. This may result in risks for the users because e.g. enforcement of user rights could be made more difficult. For details, please refer to the privacy policy of Facebook, Instagram and Twitter. With respect to US providers certified under the Privacy Shield, we point out that they are committed to upholding the EU's privacy standards.
    We do not transfer data to third countries outside the EU / EEA or to an international organization unless there are adequate safeguards. These include the EU standard contractual clauses and an adequacy decision by the European Commission.

    4) When will your data be deleted?

    If we have collected personal data from you, we only store it for as long as it is necessary for the fulfillment of the purpose for which it was collected (eg in the context of a contractual relationship) or if this is provided for by law. Thus, we save your data in the framework of a contractual relationship at least until the complete termination of the contract. Subsequently, the data will be kept for the duration of the statutory retention period.

    5) What rights do users have?

    • You can request information about what data is stored about you.
    • You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship
    • You have the right to appeal to a supervisory authority. The supervisory authority responsible for the Schenker AG is: Landesbeauftragte für den Datenschutz Nordrhein-Westfalen Kavalleriestrasse 2-4, 402013 Duesseldorf 
    • poststelle@ldi.nrw.de
    • You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
    • If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
    • You may object to the processing of data for reasons that arise from your particular situation, if the processing of data is based on our legitimate interests.
    • You can contradict the advertising approach at any time with effect for the future (advertising contradiction).

    To exercise your rights, send an email to: dataprotection@dbschenker.com

    With regard to data processing on social networks, we recommend that you respond to requests such as: for information or other questions about user rights, to apply directly to the respective social network for a cancellation request, since only Facebook, Instagram, Twitter have full access to your user data. If you no longer wish to use the data processing described here in the future, by using the functions "I do not like this page anymore" and / or "Unsubscribe from this page" you can unblock your user profile from our site.

    With regard to the processing of personal data via the service "Insights" offered by Facebook, Facebook has assumed the primary responsibility. This concerns the processing of Insights data and the implementation of the data subject rights. Therefore, please contact Facebook directly regarding all obligations under the GDPR with regard to the processing of Insights data. We will forward your inquiries to us on Facebook.

    6) New functions, updating of the Privacy Policy

    We adapt the privacy policy to changed functionalities or changed legal situations. Therefore, we recommend that you read the privacy policy at regular intervals. If your consent is required or parts of the privacy policy contain provisions of the contractual relationship with you, the changes will only be made with your consent.

    Updated: 20.12.2018


New functions, updating the privacy policy

We adapt the privacy policy to changed functionalities. Therefore, we recommend to read the privacy policy when you visit the new version of dbschenker.com/global

Updated: December 18th, 2019

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