Logistics Officer - Contract Logistics/SCM, Operations

Job Overview

• To attend to any enquiry from Customers, Suppliers and Vendors, and provide a satisfactory reply within a reasonable time frame.
• To execute requests from Customers, Suppliers and Vendors according to established processes and procedures.
• To accept any job responsibilities that may be assigned by the management from time to time.

Job Responsibilities

• Prepare and generate daily and weekly inventory reports for the customer.
• Disseminate updated information from Customer, Supplier, and Vendor to warehouse operations in a timely and accurate manner.
• Email and follow up with phone calls to update Customer, Supplier, and Vendor on the latest developments regarding hub operation-related issues.
• Coordinate with Customer on urgent or exception pulls and work with the operations team to deliver the goods on time.
• Review and troubleshoot the audit trail report for any inventory discrepancies.
• Perform timely and accurate system updates for any requests from Customer, Supplier, and Vendors regarding ON-HOLD parts in WMS, and ensure the parts are segregated with proper labels at the “ON HOLD” staging area.
• Notify Customer, Supplier, and Vendors of shipment discrepancies via email and follow up with a phone call if necessary.
• Respond to emails from customers or related parties promptly.
• Coordinate rework/screening activities as per Supplier/Customer requirements.
• Prepare RMA shipments as per Supplier/Customer requirements.

• Diploma in Logistics and Supply Chain Management.
• Minimum two (2) years’ work experience in the logistics and transportation industry.
• Knowledge of warehouse management system would be an advantage.
• SPM with 5 years of experience in logistics and transportation industry.
• Service-oriented, with good interpersonal and communication skills.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Malaysia.