Senior Supervisor - Contract Logistics/SCM, Operations

To supervise daily warehouse and distribution operations under contract logistics, ensuring accurate, timely, and cost-effective handling of goods while maintaining safety, quality, and customer satisfaction standards.

📦 Operations Management

• Supervise daily inbound, outbound, inventory, and order fulfillment processes.
• Monitor KPIs such as on-time delivery, accuracy, productivity, and storage utilization.
• Ensure compliance with client-specific service level agreements (SLAs).
• Coordinate with transport teams to meet delivery schedules.

👷 Team Leadership

• Lead and motivate a team of warehouse assistants, forklift operators, and support staff.
• Schedule shifts, assign tasks, and manage workload distribution.
• Conduct daily briefings and ensure adherence to SOPs and safety rules.
• Coach and train team members on warehouse processes and best practices.

📊 Inventory & System Accuracy

• Ensure accurate inventory counts and perform regular cycle counts.
• Investigate stock discrepancies and coordinate resolution.
• Maintain and update warehouse management systems (WMS) and ensure accurate documentation.
  
  

🛠️ Process Improvement

• Identify areas for operational efficiency and cost reduction.
• Support continuous improvement initiatives 
• Assist in implementing new systems or workflow changes.

⚠️ Health, Safety & Compliance

• Ensure compliance with safety regulations and company policies.
• Report and investigate incidents, near-misses, or unsafe conditions.
• Maintain a clean and organized warehouse environment.

• Bachelor's degree in Supply Chain, Logistics, or related field preferred.
• 3+ years of experience in warehousing or contract logistics, including team leadership.
• Strong understanding of warehouse operations and WMS systems (e.g., SAP, Manhattan, Oracle).
• Excellent organizational, problem-solving, and communication skills.
• Ability to work flexible shifts including weekends and holidays, if required.
• Forklift certification (optional, based on facility requirements).

At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Singapore.