Team Lead - Contract Logistics/SCM, Operations

The Team Lead – Contract Logistics Operations is responsible for supervising and coordinating daily warehouse and logistics activities within a contract logistics environment. This includes inventory control, inbound and outbound operations, staff supervision, and ensuring compliance with customer SLAs, safety standards, and operational KPIs.

Key Responsibilities:

• Supervise daily warehouse operations including receiving, picking, packing, shipping, and returns.
• Ensure efficient and timely execution of customer orders in accordance with SLA requirements.
• Coordinate with transportation, customer service, and planning teams to ensure smooth logistics flow.
• Lead and manage a team of warehouse operatives, assigning tasks and monitoring productivity.
• Implement and enforce operational policies and procedures.
• Conduct daily team briefings and promote a culture of safety and performance.
• Maintain accurate inventory records and participate in cycle counts and stock audits.
• Monitor KPI metrics (e.g., order accuracy, inventory accuracy, OTIF delivery) and drive continuous improvement.
• Identify process gaps and collaborate with management to implement operational improvements.
• Ensure compliance with all HSE regulations and internal safety policies.
• Support system transactions in WMS/ERP platforms and assist in reporting and documentation.

Qualifications:

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, or related field.
• 3–5 years of experience in warehouse/logistics operations; at least 1 year in a supervisory role.
• Experience working in contract logistics or third-party logistics (3PL) environment preferred.
• Proficiency in Warehouse Management Systems (WMS), ERP tools, and MS Office.
• Strong leadership, team management, and problem-solving skills.
• Good understanding of supply chain workflows and inventory management.
• Ability to work under pressure and adapt to a fast-paced environment.
• Excellent communication and interpersonal skills.

At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in Singapore.