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    Import & Export Linehaul Team Leader

    Nuneaton, Warwickshire, Iso-Britannia
    Työsuhteen luonne, työn luonne, Työsuhteen laatu
    Full time
    , 328588


    Join Our Dynamic Team: Import & Export Linehaul Team Leader at DB Schenker!

    Are you a seasoned logistics professional with a passion for leading high-performing teams? Look no further! We're seeking a Linehaul Team Leader to take charge of our bustling Import and Export freight department within our land division.

    Location: Nuneaton, UK
    Hours: 9:00 to 17:30

    Salary: £30,000 to £33,000

    What will you be doing?

    • Introduce metrics for evaluating team performance and service quality to drive continuous improvement.
    • Ensure efficient response to customer issues and complaints, fostering satisfaction and loyalty.
    • Collaborate closely with departments, hauliers, and partners to ensure seamless operations.
    • Utilize in-house systems for shipping documentation and prepare customer activity reports.
    • Manage a team of Customer Service Operators, overseeing job costing and month-end reporting.
    • Reporting of KPIs into X -site meetings.
    • Monitor and action generic email boxes.
    • Managing the planning of export linehaul trailers to IE and EU.
    • Managing the data transfer of inbound trailers from IE and EU.
    • Working with and monitoring terminal inventories daily.


    About you

    • Previous supervisory experience.
    • A passion for service excellence and commitment to meeting customer needs.
    • High levels of energy, sound judgment, and determination to achieve with a sense of urgency.
    • Excellent communicator with strong relationship management skills.
    • Effective problem solver, capable of resolving conflicts and taking ownership.
    • Attention to detail in managing processes and documentation.
    • Ability to mentor and develop team members.
    What We Offer
    When you join our team, you can expect:
    • Full training and continuous professional development to ensure compliance with regulatory requirements.
    • Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
    • 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
    • Explore various career paths and take advantage of development opportunities within our organisation.
    Next Steps
    Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly!
    At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.
    Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.


    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

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